Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

MATTHEW S. BONNETTE

Covington

Summary

Extremely reliable and disciplined marine electrician with 20 years considerable hands-on experience in electrical systems management seeking high-level position. Adapt at performing installation and repairs to both corporate and individual customer specifications. Demonstrates leadership and problem-solving skills in high-pressure environments.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Aftermarket Service Manager

Trident Maritime Systems
01.2025 - Current
  • Manage, maintain and schedule a team of 13 Field Service Technicians ensuring timely completion of projects and high-quality workmanship.
  • Oversee daily operations, ensuring alignment with service standards and customer satisfaction goals.
  • Implement process improvements that streamline workflows and increase operational efficiency.
  • Manage conflict resolution effectively, maintaining positive client relationships and fostering loyalty.
  • Lead cross-functional teams in strategic initiatives to elevate service quality and operational effectiveness.
  • Resolve customer complaints in professional and timely manner.
  • Analyze service reports to identify areas of improvement.
  • Maintain a safe working environment by enforcing strict safety protocols and providing ongoing staff training on proper equipment use.
  • Increase repeat business by fostering strong client relationships through personalized service and frequent follow-ups to ensure satisfaction.
  • Increase overall revenue by upselling additional services and products during routine maintenance visits.
  • Propose new job scopes based off of the RFQ, RFP (for the POP).
  • Evaluate the proposals against the awards in order to confirm that the company is generating a profit, and verify that a modification to the purchase order is unnecessary.

Lead Field Service Technician

Trident Maritime Systems (Division PPC)
06.2016 - Current
  • Led troubleshooting and repair of complex maritime systems, various switch gears and VFD’s for offshore vessels which include U.S.C.G. and Army vessels.
  • Traveled between states to perform service work on SWBD’s, VFD’s and performing PSTP testing on systems as needed.
  • Engaged with local shipyards to do commissioning for U.S.C.G. in order to complete qualification testing for government contracts.
  • Daily duties at the shop when not traveling include homing out equipment, applying control power and high voltage to units, programming equipment and performing inhouse functional testing.
  • Performed FAT testing in front of ABS inspectors, customers, and government officials.
  • Built quotes, invoices and managing personnel.
  • Mentored junior technicians, fostering skill development and knowledge transfer within the team.
  • Collaborated with engineering teams on system upgrades, aligning technical solutions with client requirements.
  • Interpreted equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.

Service Technician

Beier Radio
10.2013 - 06.2016
  • Diagnosed and repaired control systems, steering systems, and propulsion systems on offshore vessels and tugboats, including working with PLC’s and various programs.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.

Electrical Production Foreman

Bollinger Shipyards
09.2011 - 10.2013
  • Supervised daily production operations of 24 employees, ensuring adherence to safety protocols and quality standards.
  • Conducted regular inspections of equipment, maintaining operational readiness and compliance with regulations.
  • Managed inventory levels, ensuring availability of materials for uninterrupted production runs.
  • Mentored new employees, providing them with hands-on training and guidance for successful job performance.

Service Technician

N.O.V. Portable Power
01.2008 - 09.2011
  • Diagnosed and repaired electrical systems, ensuring optimal performance and customer satisfaction.
  • Developed and maintained detailed service records, ensuring accurate tracking of repairs and inventory management.
  • Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.

Education

General Electric -

Fletcher Technical College
Houma, LA

Pre- Engineering

Nicholls State University
Thibodaux, LA

G.E.D. -

Central Lafourche High School
Matthews, LA

Skills

  • Flash ARC training, fiber optic, (PLC) programmable logic control, NAV sea certified, and motor control troubleshooting
  • Experience working with Siemens TIA, STEP7, STARTER, Studio 5,000 programs, Woodward tool kits, ezgens, 1s5’s
  • Experience working around 120vac and higher, 24vdc
  • Knowledge working on switchboards, vac, vdc VFD’s
  • Positive attitude
  • Reliable & responsible
  • Team collaboration and leadership
  • Problem-solving
  • Customer service

Certification


  • T.W.I.C. CARD
  • N.F.P.A.70E TRAINING
  • O.S.H.A. 10 TRAINING

Timeline

Aftermarket Service Manager

Trident Maritime Systems
01.2025 - Current

Lead Field Service Technician

Trident Maritime Systems (Division PPC)
06.2016 - Current

Service Technician

Beier Radio
10.2013 - 06.2016

Electrical Production Foreman

Bollinger Shipyards
09.2011 - 10.2013

Service Technician

N.O.V. Portable Power
01.2008 - 09.2011

General Electric -

Fletcher Technical College

Pre- Engineering

Nicholls State University

G.E.D. -

Central Lafourche High School

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