Matthew Schieke
Baton Rouge
Summary
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency. Proficient in Microsoft Office 365 with certifications, as well as having basic proficiency in Mandarin Chinese.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Receptionist
Big Slice Pizza
07.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Worked effectively in fast-paced environments.
Sales Associate
Price and Gannon Ace Hardware
02.2022 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Line Cook
Dominos Pizza Inc.
07.2018 - 02.2019
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Education
BBA - General Business
Louisiana State University
Baton Rouge, LA05-2026
High School Diploma -
Queen Anne's County High School
Centreville05-2022
Skills
- Mandarin Chinese Proficiency
- Experienced with Office 365 Applications
- Information Systems & Analytics
- Mass Communication
- Economic Analysis
- Budgeting and Forecasting
- Organization skills
- Time management
Certification
Microsoft Word and Word Expert Certification
Microsoft Powerpoint and Powerpoint Expert Certification
Microsoft Excel and Excel Expert Certification
Microsoft Outlook Certification
Languages
English
Native or Bilingual
Chinese (Mandarin)
Limited Working
Interests
- Martial Arts
- Video Gaming
- Language Learning (Currently Japanese and Korean)
Timeline
Receptionist
Big Slice Pizza
07.2024 - Current
Sales Associate
Price and Gannon Ace Hardware
02.2022 - 06.2022
Line Cook
Dominos Pizza Inc.
07.2018 - 02.2019
Microsoft Word and Word Expert Certification
Microsoft Powerpoint and Powerpoint Expert Certification
Microsoft Excel and Excel Expert Certification
Microsoft Outlook Certification
BBA - General Business
Louisiana State University
High School Diploma -
Queen Anne's County High School
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