Max Pierre
New Orleans
Summary
Dynamic work ethic professional with a proven track record at many jobs, excelling in customer relationship management and inventory accuracy. Recognized for dependable performance and strong interpersonal skills, consistently enhancing customer satisfaction and operational efficiency. Adept at cash handling and fostering positive relationships, contributing to a collaborative team environment.
Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Retail Associate
Ross Dress for Less
06.2025 - Current
- Maintained a clean and welcoming store environment to enhance the overall shopping experience for customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed inventory effectively, ensuring proper stock levels and timely replenishment of merchandise.
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies during shift changes.
- Assisted customers with locating specific items in the store or suggesting alternative options based on their preferences.
- Provided excellent customer service, addressing inquiries and resolving issues swiftly.
- Collaborated with team members to achieve daily sales goals and exceed performance targets.
Fulfillment Associate
Target
08.2024 - 05.2025
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Exceeded customer expectations by going above and beyond to ensure fast, accurate, and courteous service throughout the entire fulfillment process.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Collaborated with team members to optimize workflows and improve overall operational performance.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Maintained inventory accuracy with meticulous attention to detail in receiving, storage, and shipment preparation.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
Geek Squad
Best Buy
01.2023 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Sales Associate
Home Depot
01.2021 - 02.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Cruise Pier Agent
SMS International Shore Operations
03.2019 - 04.2020
- Developed strong relationships with travel agents and group leaders, providing personalized attention to their cruise booking needs and preferences.
- Handled customer inquiries professionally, resolving issues promptly to maintain a positive brand image for the company.
- Ensured timely departure of each sailing by managing an efficient boarding process for all passengers.
- Utilized advanced problem-solving skills when addressing complex guest situations that required unique solutions.
Education
No Degree - Computer Science
Grambling State University
Grambling, LANew Orleans Military And Maritime Academy (NOMMA)
New Orleans, LA05-2020
Skills
- Dependable performance
- Customer relationship management
- Approachable personality
- Precision in cash handling
- Punctual presence
- Surface cleaning expertise
- Inventory management
- Strong interpersonal skills
- Able to lift 200 lbs
Languages
English
Native or Bilingual
Haitian Creole
Elementary
Timeline
Retail Associate
Ross Dress for Less
06.2025 - Current
Fulfillment Associate
Target
08.2024 - 05.2025
Geek Squad
Best Buy
01.2023 - 07.2024
Sales Associate
Home Depot
01.2021 - 02.2022
Cruise Pier Agent
SMS International Shore Operations
03.2019 - 04.2020
No Degree - Computer Science
Grambling State University
New Orleans Military And Maritime Academy (NOMMA)
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