MAYOWA JOSEPH OYATOYE

• Manage daily operational workflows to enhance efficiency and streamline processes.
• Daily Transaction postings which includes customer deposits, withdrawals, inter-account fund transfers, Loan disbursements
• Engage with cross-functional teams to improve customer service response times and satisfaction levels.
• Account opening and maintenance inclusive of update of customer details, reactivation of dormant account upon following due process
• Fund Transfer Operations which involves payment processing upon authorisation, verifying account details for correctness of information, engaging corresponding banks for dispute resolution and book keeping of source documents.
• Reconciliation of accounts to ensure accuracy of Financial records.
• Treasury Operations inclusive of sourcing competitive rates and onward processing of monetary asset.
• Managing of Fixed Asset Register through recognising new acquisitions and computation with authorised depreciation rate and method.
• Journal Entries periodically inline with matching concepts of Accounting.
• Payroll Operations which borders on collecting approved payroll and verifying specific deductions for staff based on financial liability, furthermore preparing payment schedule for staff.

Healthcare organization providing personalized care solution

• Conducted administrative tasks to support care delivery
• Documented care plans and maintained databases
• Coordinated with third-party agencies to ensure quality customer care
• Collaborated with management to identify opportunities for operational enhancements within the organization.

Insurance company specializing in life and health insurance products

• Pitched life assurance products and offered professional advice to prospective clients.
• Assisted clients in understanding insurance products and services, ensuring clarity and satisfaction.
• Conducted follow-ups with clients to maintain relationships and identify additional opportunities.
• Ensured client satisfaction through excellent service delivery

Government agency responsible for population census and demographic research

• Served as my Place of Primary Assignment PPA in accordance with National Youth Service Corps NYSC scheme
• Worked as a Field Officer during the Enumeration Area Demarcation EAD phase 6, collecting vital information from respondents
• Served as a Quality Assurance Assistant during EAD phase 8, ensuring standard practices were followed.
• Implemented quality control measures to verify accuracy of primary data, enhancing data efficiency.
• Collaborated with local stakeholders to facilitate community engagement and promote participation in the enumeration exercise.