Maziah Zenon
Crowley
Summary
Dynamic customer service professional with extensive experience at Walmart, excelling in cash handling and inventory management. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Recognized for building loyal clientele and improving operational processes, ensuring compliance and efficiency in a fast-paced environment.
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Customer Service Cashier
Walmart
Crowley
08.2021 - Current
- Answered phone calls to assist customers with questions and orders.
- Greeted customers and responded to informational requests.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Greeted customers promptly and responded to questions.
- Checked personal identifications during alcohol and tobacco sales.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Collected credit card and cash payments to complete transactions for customer orders.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Answered customers' questions and provided information on store procedures or policies.
Private Nanny
Babysitting Service
Crowley
01.2021 - Current
- Prepared meals according to dietary needs of the family's children.
- Took children on outings such as parks, library visits, sports events or educational trips.
- Tutored children in multiple school subjects to boost educational performance.
- Helped children discover enrichment activities to inspire imagination and creativity.
- Provided direct-care services for children of varying ages.
- Aided with bathing, dressing, teeth brushing, and diapering to promote healthy personal hygiene and good oral health.
Inventory Control Lead
Walmart
Crowley
12.2021 - 10.2022
- Performed daily inspections of equipment used in the warehouse environment.
- Assisted with execution of projects and made recommendations for process improvement to appropriate leaders.
- Organized physical inventories by performing cycle counts and reconciling differences between actual count and system records.
- Inspected incoming materials for damage.
- Monitored product import or export processes to verify compliance with regulatory or legal requirements.
Education
High School Diploma -
Crowley High School
Crowley, LA05-2021
Skills
- Point of sale systems
- Cash handling
- Customer service
- Product knowledge
- Inventory management
- Communication skills
- Problem solving
- Basic math
- Phone etiquette
- Teamwork
Languages
English
Full Professional
Certification
- Cna certified
Timeline
Inventory Control Lead
Walmart
12.2021 - 10.2022
Customer Service Cashier
Walmart
08.2021 - Current
Private Nanny
Babysitting Service
01.2021 - Current
High School Diploma -
Crowley High School