Motivated and compassionate professional seeking to leverage strong communication, problem-solving, and customer service skills in a meaningful role. Bringing a blend of experience in sales, customer service, and direct client care.
Overview
3
3
years of professional experience
2021
2021
years of post-secondary education
Work History
Direct Service Worker
Leading Home Care
Lafayette
02.2025 - Current
Assist clients with daily living routines, including personal care, meal preparation, and household tasks.
Ensure client comfort and well-being, fostering independence through tailored care plans.
Maintain accurate records and communicate effectively with families and supervisors regarding client progress.
Sales Associate
Walmart
Carencro
03.2022 - 12.2023
Provided exceptional customer service, assisting customers in locating and purchasing products.
Led product organization and merchandising efforts to optimize store layout and customer experience.
Resolved customer inquiries and complaints, ensuring satisfaction and retention.
Worked collaboratively with team members to meet sales goals and maintain a positive store environment.
Education
Carencro High School
Lafayette, LA
Skills
Communication: Strong ability to listen and convey information clearly
Active Listening: Focused on understanding needs and responding accordingly
Problem-Solving: Able to think critically and resolve issues effectively
Customer Service: Experienced in providing assistance and maintaining customer satisfaction
Time Management: Skilled in prioritizing tasks to meet deadlines efficiently
Leadership: Capable of guiding and motivating others in team settings
Multitasking: Able to manage multiple tasks simultaneously while maintaining attention to detail
Patience & Empathy: Key traits in both customer service and care work