Mcfelix Agbo
Baton Rouge
Summary
Professional with hands-on experience in customer service, payment processing, and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
2
2
years of professional experience
Work History
Premium Seating Team Member
Tiger Athletic Foundation
09.2024 - 11.2024
- Interacted with guests to enhance their game-day experience and ensure satisfaction.
- Monitored and enforced exit restrictions to maintain game integrity.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Guided guests to amenities such as the bathroom, ensuring a seamless experience.
Delivery Driver
Pizza Hut
07.2024 - 08.2024
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Cashier
Canes Chicken Fingers
03.2024 - 04.2024
- Greeted customers and answered their questions about the store's products and services.
- Operated cash register efficiently and accurately processed cash, check, credit card, gift card, or automatic debit payments.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Issued receipts, refunds, credits, or changes due to customers.
Front Desk Receptionist
UF Villages Hospital
07.2022 - 08.2023
- Tracked employee attendance records using timekeeping software applications
- Assisted with completion of forms or sign-in procedures
- Brought down patients from their assigned room number from wheelchairs to the main lobby or their assigned destination
- Welcomed on-site visitors and directed to appropriate personnel
- Handled confidential matters discretely by maintaining strict confidentiality policies
- Established and maintained good communications with personnel and clientele
- Demonstrated excellent customer service skills by responding to inquiries and resolving complaints promptly and courteously.
Education
Theater, School of Dramatic Arts - Film and Video Production
Louisiana State University (LSU)
Baton Rouge, LA05-2027
Skills
- Verbal and Written Communication
- Hospitality Service
- Team Collaboration
- Customer Service
- Written and verbal communication
- Money Handling
- Heavy lifting
- Conflict resolution
Education and Training
LSU (Film and dramatic arts)
Timeline
Premium Seating Team Member
Tiger Athletic Foundation
09.2024 - 11.2024
Delivery Driver
Pizza Hut
07.2024 - 08.2024
Cashier
Canes Chicken Fingers
03.2024 - 04.2024
Front Desk Receptionist
UF Villages Hospital
07.2022 - 08.2023
Theater, School of Dramatic Arts - Film and Video Production
Louisiana State University (LSU)
Similar Profiles
Jordan LindseyJordan Lindsey
Premium Seating Team Member at Tiger Athletic FoundationPremium Seating Team Member at Tiger Athletic Foundation
Calvin LewisCalvin Lewis
Customer Service Representative at Tiger Athletic FoundationCustomer Service Representative at Tiger Athletic Foundation
William KileyWilliam Kiley
Premium Seating Worker at Tiger Athletic FoundationPremium Seating Worker at Tiger Athletic Foundation