Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
Generic

McKenzie Gainey

Springfield

Summary

Dedicated and dependable with a commitment to delivering exceptional customer service and creating unforgettable dining experiences for restaurant patrons. Proficient in anticipating customer requirements, handling complaints, and resolving issues promptly. Demonstrates unwavering focus and a positive demeanor even in high-pressure situations and fast-paced environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Hairstylist/Cosmetologist

B. Marie Studio
12.2024 - Current
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Educated customers on products to maximize benefits.
  • Determined appropriate hair treatments based on conditions and textures.
  • Distributed business cards outside of salon to generate new business.

Cashier/Stocker

Carter's Supermarket
07.2022 - 12.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Waitress/Server

China Lotus
09.2021 - 06.2022
  • Used cash registers and credit card machines to cash out customers.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Answered customers' questions, recommended items, and recorded order information.
  • Processed orders and sent to kitchen employees for preparation.

Cashier/Baker's Assistant

Navarre's Famous King Cakes
02.2021 - 03.2021
  • Only seasonal hire but had experience.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Education

Trade school - Cosmetology

Aveda Institute-Covington
Covington, LA
02.2024

High School Diploma -

Springfield High School
Springfield, LA
05.2020

Skills

  • Drawer balancing
  • Product restocking
  • Dining area maintenance
  • Cash handling
  • Food handling safety
  • Dining customer service
  • Food presentation
  • Menu presentation
  • Seating arrangements
  • Checkout monitoring
  • Price memorization
  • Order accuracy

Certification

Cosmetology License, 11/01/24, 04/01/25

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Hairstylist/Cosmetologist

B. Marie Studio
12.2024 - Current

Cashier/Stocker

Carter's Supermarket
07.2022 - 12.2022

Waitress/Server

China Lotus
09.2021 - 06.2022

Cashier/Baker's Assistant

Navarre's Famous King Cakes
02.2021 - 03.2021

Trade school - Cosmetology

Aveda Institute-Covington

High School Diploma -

Springfield High School

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McKenzie Gainey