MEGAN COMEAUX
Broussard
Summary
I have had the honor to uphold an advanced lead position with a proven track record for supporting my work teams and upholding my core values in my position: advocacy, inclusion, and compassion. Upholding my core values in my work space keeps my strength to stay a motivated and productive team player. Strong communication, organizational, and time management is the base start for a successful week. Everyday is an opportunity to embrace new techniques, technology, and skills because in healthcare the industry is ever changing. Every chance to work along side a follow colleague is an opportunity afforded for collaboration, creativity, experience, growth, connection, and community.
Overview
5
5
years of professional experience
Work History
Patient Advocate
Atlas Health
03.2024 - Current
- Streamline patient financial assistance using AI generated software.
- Educated patients on available resources and community programs, increasing their access to needed services.
- Assisted patients in navigating complex insurance processes, leading to successful claim resolutions and reduced financial burdens.
- Negotiated payment plan arrangements with medical billing departments on behalf of the patients experiencing financial hardship.
- Secure funding through financial assistance programs.
- EOB & UB claims processing for reimbursement.
- Capture revenue to capitalize quarterly goals.
- Specialty medication ordering and tracking through specialty pharmacies and assistance programs.
- Programming integration by facilitating research and securing sites for funding.
Director of Clinical Services
Acadiana Gastroenterology Associates
04.2023 - 03.2024
- Improved interdisciplinary collaboration, fostering strong working relationships among medical professionals for optimal patient outcomes.
- Facilitated best practice sharing among departments, resulting in more consistent execution of patient care processes and improved outcomes.
- Fostered an inclusive work environment that valued diversity, leading to increased employee satisfaction and engagement levels.
- Direct support for assigned provider to excite hospital procedure schedules, clinical procedure, and office schedules.
- Execute procedures supporting prior authorization processes.
- Director of patient specialty care.
- Administration of SQ/IM injections.
Patient Health Navigator
Lafayette Internal Medicine
07.2022 - 02.2023
- Facilitated patient education sessions on various health topics, promoting wellness and disease prevention initiatives.
- Supported front office staff answering and transferring calls through a multiple phone line system, insurance verification and cost anticipation reports, advance scheduling and payment report processing.
- Facilitated the implementation of a new electronic health resource system to support front office work flow (Phressia).
Health Information Management Coordinator
Heart of Hospice
11.2021 - 05.2022
- Oversaw retrieving, storing and completion of all medical records in addition to accurate documentation and maintenance of workflow tasks within the electronic health system.
- Reduced errors in clinical documentation through targeted staff education initiatives on proper data entry techniques.
- Supervised a team of HIM professionals, providing guidance and support in achieving department goals and objectives.
- Additionally supported receptionist duties such as answering phones, scheduling, and meeting coordination.
Supervisor of Clinical Operations
Community Healthcare Clinic
08.2020 - 11.2021
- Managed office staff to provide excellent customer service and organization of tasks.
- Oversaw daily office operations for schedules, office work flow, provider and patient appointment flow, building team office exercises.
- Administered specimen & phlebotomy punctures and processing. EOB and UB form completion and filing.
- Connected with the community market to advertise clinical services offered by office provider.
Education
Certificate of Technical Studies - Medical Assistant
Unitech Training Academy
Lafayette, LA08-2020
GED -
South Louisiana Community College
Lafayette, LA01-2018
Skills
- Patient rights
- Proactive problem-solving
- Organized nature
- Resource utilization
- Healthcare navigation
- Caseload management
- Financial counseling
- Hospital patient screening
- Referrals processing
- Patient registration
- Medical billing
- Customer service
- Multitasking and organization
- Team collaboration
Timeline
Patient Advocate
Atlas Health
03.2024 - Current
Director of Clinical Services
Acadiana Gastroenterology Associates
04.2023 - 03.2024
Patient Health Navigator
Lafayette Internal Medicine
07.2022 - 02.2023
Health Information Management Coordinator
Heart of Hospice
11.2021 - 05.2022
Supervisor of Clinical Operations
Community Healthcare Clinic
08.2020 - 11.2021
Certificate of Technical Studies - Medical Assistant
Unitech Training Academy
GED -
South Louisiana Community College
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