Megan Heil

• Review charts and audit records for accuracy, flag incomplete or inaccurate information. 300+ Patient census.
• Enhanced product quality by conducting thorough audits and identifying areas for improvement.
• Stayed current on industry trends, best practices, and emerging technologies to ensure audit processes remained relevant and effective.
• Cooperate and communicate effectively with case managers, supervisors and all other office and field staff to ensure compliance with set standards.
• Perform an end of episode chart audit for Home Health
• Complete timely quality reports highlighting deficiencies and recommending corrective actions.
• Deliver audit services, keeping operations in compliance with regulatory requirements of CMS standards.
• Gather and review current data to determine areas in need of improvement.
• Train and review work of junior personnel on departmental responsibilities.
• Identify issues of non-compliance and elevated reports to senior personnel.

• Partnered with management team to coordinate on-boarding and off-boarding processes.
• Maximized team knowledge and productivity by training, monitoring and directing employees in application of best practices and regulatory protocols.
• Responded to inquiries by answering telephone calls, in-person questions and emails.
• Updated Human Resources Information System, maintained data accuracy, and assisted with system changes.
• Documented human resources records and maintained confidentiality of sensitive personal information.
• Collaborated closely with department heads to identify key skills gaps within their teams, supporting targeted training initiatives.
• Provided support for employee performance evaluations, ensuring timely completion and proper documentation.

• BILLING AUDITOR -
• Participated in unit-based Quality Assurance Program.
• Performed an end of episode chart audit for Home Health and Hospice clients.
• Reviewed charts and audited records for accuracy, flag incomplete or inaccurate information.
• Cooperated and communicated effectively with case managers, supervisors and all other office and field staff to ensure compliance with set standards.
• Sorted, copied, logged and scanned supporting documentation for clients medical files. Input data into computer programs and filing systems.
• HR COORDINATOR FOR THERAPY GROUPS -
• Sent notices to employees and subcontractors regarding expired and expiring documentation.
• Prepared weekly and bi-weekly expired and expiring within 30-days credential reports using Microsoft Excel and Office.
• Gathered personnel records from all employees and file into computer program.
• Updated the HR database with new employee information and other details on a daily basis.
• Reviewed human resource paperwork for accuracy and completeness by verifying, collecting data.
• OFFICE CLERK -
• Performed general office duties, including answering multi-line phones, routing telephone calls from clients, vendors and the public while recording accurate messages to appropriate staff.
• Ordered and distributed medical supplies. (McKesson & Medline)
• Maintained a clean office environment.

• Cooked and prepared ingredients for all menu items according to specified instructions.
• Properly labeled and stored all raw food ingredients including produce, dairy and dry goods in the appropriate storage room, walk-in refrigerator, freezer or cooler.
• Instructed new staff in proper food preparation, food storage, use of kitchen equipment and utensils, sanitation and safety issues.
• Properly wrapped, boxed, and weighed bakery department products.
• Accurately and efficiently prepared healthy vegetable-based dishes.
• Cleaned and organized kitchen areas.
• Restocked inventory and ingredient items as needed.
• Explained menu options in detail so that customers could make educated decisions on food items.

• Operated all kitchen equipment adeptly.
• Cooked and prepared ingredients for all menu items according to specified instructions.
• Cleaned grocery shelves, storage area and work areas and kept floors free of spills, water and hazardous debris.
• Followed proper standards for product freshness, food safety, weights and measures, refrigeration and sanitation.
• Weighed and labeled products.
• Decorated cakes, cupcakes, cookies and special occasion trays.
• Refilled and rotated items on shelves to maintain well-stocked inventory.
• Maintain clean, neat and properly stocked check stand area.
• Completed finishing touches such as garnishes on dishes before final delivery.
• Trained and assisted new kitchen staff members.

I have always babysat for my sisters, family and friends. That was my first real job. I did that while I was still going to school until I found a better paying job.

• Maintained clean and organized living spaces throughout duration of babysitting responsibilities.
• Developed strong bonds with families, resulting in long-term relationships and repeat babysitting opportunities.
• Self-motivated, with a strong sense of personal responsibility.