Summary
Overview
Work History
Education
Skills
Timeline
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Megan Thompson

Longville,La

Summary

Dedicated Teller at Lakeside Bank with a strong work ethic and exceptional customer service skills. Successfully balanced cash drawers and resolved discrepancies, ensuring accurate cash flow. Recognized for minimizing customer wait times while maintaining professionalism and courtesy in all interactions. Proficient in cash handling and committed to delivering outstanding service.

Overview

4
4
years of professional experience

Work History

Teller

Lakeside Bank
05.2016 - 05.2017
  • Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
  • Disbursed cash and checks accurately while maintaining security of cash drawers.
  • Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.

Retail Sales Associate

Catos
01.2015 - 08.2015
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Substitute Teacher

Calcasieu Parish School System
09.2015 - 12.2015
  • Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
  • Upheld classroom routines to support student environments and maintain consistent schedules.
  • Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Maintained day-to-day classroom management and discipline to promote learning initiatives.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Supervised lunchroom and recess activities.

Teller

First National Bank of DeRidder
05.2013 - 12.2014
  • Processed customer transactions promptly, minimizing wait times.
  • Assisted customers with account inquiries, resolving issues promptly and professionally.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Maintained cash drawer accuracy by conducting regular audits and implementing effective cash handling practices.
  • Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.

Education

No Degree - Accounting And Finance

Sowela Technical Community College
Lake Charles, LA

Completed Coarse - Real Estate

Bob Brooks Real Estate
Baton Rouge

Skills

  • Exceptional customer service
  • Strong work ethic
  • Professionalism and courtesy
  • Excellent time management skills

Timeline

Teller

Lakeside Bank
05.2016 - 05.2017

Substitute Teacher

Calcasieu Parish School System
09.2015 - 12.2015

Retail Sales Associate

Catos
01.2015 - 08.2015

Teller

First National Bank of DeRidder
05.2013 - 12.2014

Completed Coarse - Real Estate

Bob Brooks Real Estate

No Degree - Accounting And Finance

Sowela Technical Community College

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Megan Thompson