Megan Wallace
Abita Springs
Summary
Dedicated Optometric Technician with 2 and a half years experience at Eye Care Plus PLLC, excelling in patient education and efficient practice management. Skilled in diagnostic imaging and with positive patient interactions. Demonstrated ability to streamline appointment processes, achieving a more productive workflow and higher patient satisfaction. Assumes active role in patient visits by taking patient vitals and documenting medical history. Assists optometrist with additional testing and contact lenses sales and ordering to support vision needs for patients of all ages.
Overview
3
3
years of professional experience
Work History
Optometric Technician
Eye Care Plus PLLC
05.2023 - Current
- Instructed patients on contact lens insertion and removal and lens care guidelines.
- Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.
- Conducted pretest procedures to gather data before exam and make eye appointments more efficient and productive.
- Helped patients with selecting and ordering glasses or contact lenses to encourage informed decisions.
- Acquainted patients with procedures and explained purpose of testing to establish consent.
- Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.
- Collaborated with optometry staff to reach individual and team goals.
- Assisted with dilating patients or using eye medications when directed by optometrist.
- Assisted with insurance questions, eligibility, and prior authorizations of medications and glasses.
- Filled and dispensed eyeglass prescriptions, fitting frames, lenses and contact lenses for comfort and convenience.
- Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Operated and maintained lensometers, refraction units, auto-refractors, and visual field analyzers for patient testing.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
After-School Care Provider
Winston Academy
08.2022 - 05.2023
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
- Provided emotional support and guidance to children during difficult times.
- Worked closely with fellow staff members in developing and implementing educational and recreational activities.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
Education
High School Diploma -
Winston Academy
Louisville, MS05-2024
Skills
- Insurance preauthorization
- Chart preparation
- Visual field testing
- Practice management software
- Paperwork management
- Customer education
- Work order preparation
- Diagnostic imaging
- Glasses repair
- Medication administration
- Scribing
- EHR updating
- Appointment scheduling
- Patient recordkeeping
Timeline
Optometric Technician
Eye Care Plus PLLC
05.2023 - Current
After-School Care Provider
Winston Academy
08.2022 - 05.2023
High School Diploma -
Winston Academy
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