Summary
Overview
Work History
Education
Skills
Timeline
Generic

MELANIE MOORE

Baton Rouge

Summary

Dynamic and results-oriented professional with a proven track record at Amazon, proficient in barcode scanning and delivering outstanding customer service. Recognized for excelling in fast-paced environments, mastering stock replenishment, and providing tailored support to meet diverse customer needs. Strong organizational skills enhance operational workflows, contributing to increased efficiency and productivity.

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Customer-focused professional with a background in customer service roles. Known for providing top-notch client support while maintaining high levels of customer satisfaction and loyalty. Strengths include exceptional communication, problem-solving skills, and ability to handle multiple tasks simultaneously. Proven track record of consistently improving operational processes to enhance the overall customer experience.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Teleperformance USA
Baton Rouge
02.2025 - Current
  • Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
  • Strengthened customer retention by offering discount options.

Fulfillment Center Associate

Amazon
Baton Rouge
08.2024 - 02.2025
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing
  • Ensured all safety protocols were followed during operations in the warehouse
  • Responsible for organizing and storing items in the warehouse in an efficient and effective manner
  • This may involve using scanners and other technology to locate and store items in the appropriate locations

Meat/Produce Associate

Walmart
Baton Rouge
10.2023 - 07.2024
  • Assessed floor displays to restock merchandise.
  • Maintained produce department cleanliness, ensuring a hygienic and appealing shopping environment.
  • Cleaned shelves and restocked with new inventory when products stock ran low.

Ticket Seller

BREC Liberty Lagoon
Baton Rouge
04.2023 - 08.2023
  • Opening and closing the ticket booth, setting up the cash register, collecting money in exchange for tickets, counting, and remitting money
  • Cleaning and maintaining the ticket booth
  • Welcoming visitors and answering questions

Education

High School Diploma -

Collegiate Baton Rouge
Baton Rouge, LA
05.2023

Skills

  • Barcode scanning
  • Customer service
  • Returns processing
  • Stock replenishment
  • Shipping procedures
  • Cycle counting
  • Customer Service
  • Packing efficiency

Timeline

Customer Service Representative

Teleperformance USA
02.2025 - Current

Fulfillment Center Associate

Amazon
08.2024 - 02.2025

Meat/Produce Associate

Walmart
10.2023 - 07.2024

Ticket Seller

BREC Liberty Lagoon
04.2023 - 08.2023

High School Diploma -

Collegiate Baton Rouge
MELANIE MOORE