Melinda Wenzy
Laplace
Summary
Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.
Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership. Excel in communication, negotiation, and problem-solving to achieve sales targets and business growth.
Overview
9
9
years of professional experience
2
2
years of post-secondary education
Work History
Sales Manager
Aaron's
Laplace
10.2023 - Current
- Assisted in resolving customer issues and complaints effectively.
- Managed daily sales operations and team performance.
- Managed daily operations of sales department, including supervision of staff members.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Established new accounts and serviced existing accounts maintaining professional relationships.
Assistant Manager of Operations
Big Lots
Gonzales
11.2017 - 09.2023
- Coordinated daily operations to ensure efficient store workflow.
- Supervised team members in completing operational tasks and maintaining standards.
- Assisted in training new staff on company policies and procedures.
- Developed schedules to align staffing with peak shopping hours.
- Collaborated with management to address operational challenges and solutions.
- Coached employees to work together to carry out daily functions and meet service objectives.
- Assisted in problem solving when issues arose during production or delivery cycles.
- Established standard operating procedures across all departments in order to streamline workflows.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Education
Associate of Science - Psychology
River Parish Community College
Gonzales, LA 01.2017 - 05.2019
Associate of Arts - Business
Nunez Community College
Chalmette, LA 05.2001 -
Skills
- Sales strategy
- Customer relationship management
- Market analysis
- Revenue forecasting
Timeline
Sales Manager
Aaron's
10.2023 - Current
Assistant Manager of Operations
Big Lots
11.2017 - 09.2023
Associate of Science - Psychology
River Parish Community College
01.2017 - 05.2019
Associate of Arts - Business
Nunez Community College
05.2001 -