Mia Darville
Baton Rouge
Summary
Customer service professional with experience in food service, hospitality, and retail environments. Skilled in POS systems, cash handling, order management, guest communication, and maintaining clean, organized work areas. Known for delivering friendly, accurate service in fast-paced settings while resolving customer concerns and supporting smooth daily operations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Carhop
Sonic Drive-In
Baton Rouge
08.2025 - 03.2026
- Delivered food orders promptly to enhance customer satisfaction.
- Processed orders and payments using point-of-sale system to ensure efficient transactions.
- Coordinated with kitchen staff to guarantee accuracy in order preparation.
Server
Waffle House
Baton Rouge
10.2024 - 11.2025
- Showcased daily breakfast, lunch, and dinner features, detailing key cuisine elements and recommended wine and spirit pairings
- Provided recommendations on menu items based on customer preferences and dietary restrictions
- Coordinated with kitchen staff to guarantee timely food delivery to customers
- Communicated effectively with team members to coordinate table assignments for efficient seating arrangements
- Resolved customer complaints promptly and professionally, enhancing overall dining satisfaction
- Trained new servers on restaurant policies and best practices to improve customer service quality
- Adhered to all food safety regulations to ensure the health and well-being of customers
Server
IHOP
Baton Rouge
11.2023 - 05.2024
- Prepared and served food and beverages, adhering to restaurant standards for quality and presentation.
- Greeted and seated customers promptly, ensuring welcoming dining experience.
- Maintained cleanliness of tables, counters, and dining areas, promoting a hygienic environment for guests.
Cashier/Customer Service
Circle K
Baton Rouge
01.2022 - 03.2023
- Processed customer transactions with accuracy and efficiency, enhancing customer satisfaction at convenience store.
- Assisted customers by answering inquiries and providing relevant product information, improving their shopping experience.
- Managed cash register, ensuring accurate daily balance of cash drawers.
Education
GED -
Tara High School
Baton Rouge, LA05-2026
Skills
- Drive-thru service experience
- Sales closing presentation
- Point of sale (POS) systems
- Cash handling
- Cash transaction processing
- Order management
- Returns processing
- Inventory management
- Retail sales and merchandising
- Customer service orientation
- Inquiry resolution
- Cash handling
- Detail-oriented service
- Work area cleanliness
- Outdoor labor
- English communication
- Recruitment communication
- Work area cleanliness
Certification
- ServSafe Alcohol Certification
- ServSafe Allergens Certification
- ServSafe Food Handler Certification
- Bartender License
- Food Handler Certification
- Food Safety Certification
Languages
English
Additional Information - Work Authorization
Authorized to work in the US for any employer
Timeline
Carhop
Sonic Drive-In
08.2025 - 03.2026
Server
Waffle House
10.2024 - 11.2025
Server
IHOP
11.2023 - 05.2024
Cashier/Customer Service
Circle K
01.2022 - 03.2023
GED -
Tara High School