Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mia Robinson

Monroe

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Bon Temps Grill. Proven ability to enhance guest experiences through effective communication and multitasking. Expertise in cash handling and maintaining cleanliness standards, contributing to a positive dining atmosphere. Committed to teamwork and training new staff to uphold high service quality.

Overview

5
5
years of professional experience

Work History

Server

Bon Temps Grill
02.2022 - 01.2025
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Fulfillment

Target
01.2021 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

FOH Team Member

Newk’s Eatery
07.2021 - 10.2021
  • Trained new staff in front-of-house procedures, customer relations, and cleaning.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Established welcoming atmosphere by greeting each guest warmly.
  • Answered customers' questions, recommended items, and recorded order information.
  • Handled cash transactions accurately, balancing the register at the beginning and end of each shift.
  • Enhanced customer experience by providing friendly and efficient service at the front counter and drivethru.

Carhop

Sonic
06.2020 - 12.2020
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Resolved customer complaints professionally, finding mutually agreeable solutions.
  • Increased customer satisfaction by providing prompt and friendly service.

Education

Eunice High School
Eunice La

Skills

  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Memory retention
  • Customer service
  • Cleanliness standards
  • Safe food handling
  • Menu memorization
  • Food running
  • High volume dining
  • Service prioritization
  • Team collaboration

Timeline

Server

Bon Temps Grill
02.2022 - 01.2025

FOH Team Member

Newk’s Eatery
07.2021 - 10.2021

Fulfillment

Target
01.2021 - 03.2022

Carhop

Sonic
06.2020 - 12.2020

Eunice High School

Similar Profiles

CREATE PROFILE
Mia Robinson