Mia Virgilio
Shreveport
Summary
Developed skills in clinical environment with focus on patient care, diagnostic imaging, and radiation safety. Proven ability to operate complex imaging equipment and analyze images for accurate diagnosis. Seeking to leverage these skills in new field, bringing commitment to precision and patient-focused care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Telemetry Technician
Willis Knighton
01.2022 - Current
- Monitor cardiac rhythms for multiple patients, identifying abnormalities in EKG patterns
- Provide timely communication with nurses and physicians regarding patient status
- Maintain accurate documentation and contribute to a safe patient care environment
Customer Service Representative
One Support
05.2021 - 10.2021
- Assisted customers with unemployment claims and technical issues through online support for TWC
- Provided detailed explanations, demonstrated empathy, and resolved issues efficiently
- Ensured customer needs were met with the highest level of professionalism
Sales Associate/Third Key Holder
Kay Jewelers
11.2020 - 05.2021
- Assisted customers with purchases, repairs, and custom orders, focusing on exceptional customer service
- Performed quality checks on jewelry repairs and ensured accuracy in transactions
- Utilized strong attention to detail and professional communication skills
Weapons Load Crew Member
USAF
07.2016 - 07.2020
- Oversaw and trained technicians while maintaining organizational systems and equipment
- Worked on and maintained weapon systems for F-16 aircraft, ensuring operational readiness
- Developed and implemented training curriculum for team members
Education
Bachelor of Science - Radiologic Sciences
Northwestern State University
Shreveport, LA05-2025
Skills
- Strong communication and interpersonal skills
- Critical thinking and problem-solving
- Familiarity with radiation safety protocols
- Familiarity with imaging procedures
- Proficient in using medical documentation systems
- Proficient in patient record management
- Patient safety
- Direct patient care
- Patient confidentiality
Certification
- CPR/BLS Certified
Organizations
Louisiana Society of Radiologic Technologists (LSRT) – Student Member
Timeline
Telemetry Technician
Willis Knighton
01.2022 - Current
Customer Service Representative
One Support
05.2021 - 10.2021
Sales Associate/Third Key Holder
Kay Jewelers
11.2020 - 05.2021
Weapons Load Crew Member
USAF
07.2016 - 07.2020
Bachelor of Science - Radiologic Sciences
Northwestern State University
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