Michael Degeyter

• Enhanced player development through designed training programs and tailored instruction.
• Supported Head Tennis Pro by managing daily instructional activities effectively.
• Collaborated with coaches to address individual improvement needs for each child.
• Engaged children ages 3 to 18, fostering skill development and enjoyment.
• Leveraged customer relations expertise to maintain a consistent client base daily.
• Operated Baton Rouge's largest junior tennis program, serving over 100 different kids weekly.
• Oversaw and facilitated seasonal tennis camps, ensuring engaging and educational experiences.
• Resolved on-court issues promptly to ensure positive experiences for all children.

• Enhanced youth tennis skills by conducting private lessons with head pro.
• Developed junior players, teaching ages three to adult in all skill levels.
• Specialized in youth development for under-10 junior tennis programs.
• Facilitated adult drills, promoting individual skill progression and teamwork.
• Organized weekly lesson schedules, maximizing client opportunities for participation.
• Resolved client concerns with effective communication and exceptional customer service.

• Trained new staff on operational procedures and customer service standards.
• Helped customers enjoy their playing experience, whether it be with friendly chatter, or tips to improve.
• Resolved customer complaints efficiently, often solved alone
• Handled cash and online transactions
• Kept inventory correct and orderly
• Helped with stringing racquets if needed
• Used valuable customer service skills to help solve problems and ensure a pleasurable experience
• Provided maintenance of courts and surrounding property:

-Blowing courts daily

-Zip tying fallen wind screens

-Walking premises for trash/debris

• Maintained accurate inventory records to keep a count of quantity of product
• Loaded and unloaded shipments, ensuring product would safely get to the desired location
• Packed product to be shelved and then sold

• Provided customer service in fast-paced dining environment.
• Maintained cleanliness and organization of dining area and service stations.
• Handled customers even when difficult opportunities arrived

• Provided customer service, ensuring guest were satisfied throughout their catering experience
• Helped set up for events, whether it be decoration or food preparation