Michael Dufrene
Gramercy,LA
Summary
With a proven track record at Liquid Transport/Dana Companies, I excel in optimizing shop operations and enhancing team performance. My expertise in regulatory compliance and my ability to motivate employees have significantly boosted productivity. Skilled in parts ordering and employee management, I effectively balance safety with efficiency, achieving notable operational improvements.
Overview
18
18
years of professional experience
Work History
Shop Manager
Liquid Transport/Dana Companies
11.2015 - Current
- Manage DOT reports
- Oversee HM183 Inspections
- Manage tanker trailer running gear
- Order necessary repair parts for job completion
- Maintain service inventory
- Supervise compliance with company policies and procedures regarding safety, confined space entry, welding, and repair
- Supervise and managed shop operations and tasks.
- Control costs by effectively negotiating with vendors
- Maintain safe working environment by enforcing adherence to safety and security protocols.
- Schedule employees for shifts, taking into account work load and employee skills
- Assist in recruiting, hiring and training of team members.
- Observe and evaluate each employee's individual strengths to improve areas of weakness.
- Report issues to higher management with great detail.
- Train and guide team members to maintain high productivity and performance metrics.
- Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Examine damaged trailers to determine degree of structural and mechanical damage.
- Stock shop with equipment, parts and other resources to promote timely service.
- Maintain employee morale and increased production through employee appreciation.
- Prepare work orders by describing repair and replacement services required, obtaining approval signatures, and entering orders into work management system.
- Coordinate and supervise nine shop technicians and assigned tasks and work orders.
Owner/Operator
Dufrene's Equipment and Repair
01.2011 - 11.2015
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions for timely repair of trucks and trailers.
- Inspected trucks/trailers for malfunctions and reported vehicles to customer for corrective action.
- Trained and motivated employees to perform daily business functions.
- Worked outside in all weather conditions.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Performed general equipment maintenance and repair to minimize downtime.
Diesel Mechanic
P&M Equipment Repair
10.2006 - 12.2011
- Installed new systems and components in trucks, trailers, and heavy equipment
- Ordered parts necessary for vehicle repairs and new installations.
- Performed preventive maintenance on engines, transmissions, tires, and other vehicle systems.
- Troubleshot and diagnosed problems with brakes, steering, and transmissions.
- Completed checklist of fluid levels, air filter, tire pressure, and more as part of service orders.
- Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
- Documented findings and actions taken.
- Utilized hand tools and power tools to repair and maintain diesel engines according to industry standards.
- Diagnosed and repaired diesel engines to restore functionality in heavy-duty vehicles.
- Inspected and adjusted brakes, steering systems and wheel bearings to address related issues.
- Tested and adjusted engines to foster proper performance.
- Examined engines, transmissions and vehicle systems to diagnose issues.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Performed preventive maintenance on diesel engines, preventing malfunctions.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Ordered new parts for broken belts, hoses and filters, resupplying inventory.
- Conducted full operational compliance inspections before releasing vehicles for use.
- Serviced and maintained engines by performing regular oil and filter changes.
- Changed faulty or damaged fuel injectors, air filters and spark plugs in diesel engines.
- Diagnosed mechanical problems for repair or replacement.
- Handled repairs, replacing broken components and inspecting engines for wear and tear.
- Used specialized tools and equipment to diagnose and repair issues with diesel engines.
Education
GED -
Barb High School
Lake Charles05-1985
Skills
- Recruitment and hiring
- Task delegation
- Employee scheduling
- Employee motivation
- Health and safety
- Invoicing
- Employee management
- Parts ordering
- Shop maintenance
- Environmental regulations
- Work order management
- Performance evaluations
- Personnel management
- Team development and supervision
- Regulatory compliance
- Training and coaching
- Workflow coordination
Timeline
Shop Manager
Liquid Transport/Dana Companies
11.2015 - Current
Owner/Operator
Dufrene's Equipment and Repair
01.2011 - 11.2015
Diesel Mechanic
P&M Equipment Repair
10.2006 - 12.2011
GED -
Barb High School
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