Michael Montz
River Ridge,LA
Summary
Over 20 years of experience in leadership, operations and administrative responsibilities. Resourceful decision-maker who combines integrity and proven operational skills to lead complex projects from conception through completion. Motivated by meeting or exceeding company goals through quality management, corporate culture and customer experience. Proficient in organization, computer usage and attention to detail. Dedicated and engaging team player and leader able to inspire staff to perform their best. Detail oriented and experienced operations manager, passionate about HR operations and team building.
Police Officer with over 20 years of service enforcing rules and authority for the good of all citizens. Passionate about saving lives, protecting victims and fighting crime. Excellent record of promotion and recognition for going beyond call of duty.
Overview
20
20
years of professional experience
1
1
Certification
Work History
POLICE OFFICER
HARAHAN POLICE DEPARTMENT
08.2024 - Current
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Patrolled assigned areas to prevent and detect roadway crimes.
- Investigated and reported crimes, accidents, offenses, and damage to property.
OPERATIONS DEPARTMENT MANAGER
NIKE, INC.
11.2021 - 08.2024
- Recruit, hire, onboard, train and coach over 25 employees and supervisors, on customer service skills, footwear and apparel sales, personal and consumer safety protocols and cash handling standards
- Developed and implemented training program to ensure a seamless transition for new employees to their roles at Nike
- Repeatedly exceeded monthly sales goals to achieve store KPI growth year over year, by training staff on up-selling techniques and increased productivity on the sales floor and BOH
- Selected as 1 of 7 managers in SE District to participate in Advanced Loss Prevention, Operations and Safety career development program
- Loss Prevention team captain: conducting shrink evaluations, defective merchandise identification and preventative tactics
- Obsolete and internal and external investigations
- Proficient in Google/MS word programs, building spreadsheets, Workforce/Kronos, Workday, and Salesforce applications
- Assisted in organizing and overseeing assignments to drive operational excellence.
ASSISTANT DIRECTOR
TULANE MEDICAL CENTER / HHS
09.2019 - 11.2021
- Created a cross-training program ensuring all team members were able to perform effectively in all positions
- Implemented customer care and satisfaction program, raising departmental healthcare HCAHP scores to a consistent 95% or more monthly
- Successfully maintained $250,000 annual budget within the guidelines set by the hospital administration, to sustain the needs, development and standards of the EVS department
- Hired, onboarded, trained and scheduled 65 employees, including 3 shift managers, 2 supervisors and an administrative assistant
- As inventory control, supply chain and warehouse department manager, reduced monthly spending an average of 15% year to year, following a strict supply and requisition program
- Developed and headed the department training program and monthly in-service meeting for all new hires and existing employees, ensuring hospital Covid-19 and infection control standards were met
- Increased and maintained FTE employment from 70% to 90%
- Department emergency and disaster management coordinator
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
SENIOR POLICE OFFICER
NEW ORLEANS POLICE DAPRTMENT
12.2004 - 09.2019
- Command administrative officer, payroll specialist, training coordinator, district accounting officer, fundraising lead officer, and fleet inventory control manager
- Created logistics plans for distribution to Department Command Staff, National Guard, and other involved public and state agencies for events such as large-scale emergencies, dignitary visits, parade coverage, riots/protests, supply distribution and joint organizational deployments
- Wrote and implemented operations orders for over 100 officers to ensure coverage in high crime areas, traffic control, large area proactive patrol and directed enforcement scenarios ensuring public safety and supervising officer effectiveness
- Supply warehouse supervisor and inventory control officer
- Field Training Officer/Supervisor- trained new recruits/officers in daily patrol activities, safety protocols, report writing techniques, and transport methods
Education
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
UPPER IOWA UNIVERSITY
Fayette, IA12-2025
Skills
- MS Suite
- HR Operations
- Customer Service
- Emergency planning
- Special task forces
- Counter-terrorism tactics
- Self-defense training
- Criminal investigations
- Crime scene preservation
- Drone Pilot
Military Service
U.S. Navy, Active and Reserve Duty, 02/01/98, 02/01/06
Certification
- Lean Six Sigma Global Institute - Yellow Belt Certification, 2022
- Lean Six Sigma Global Institute – Green Belt Training, Expected Certification, 2024
- FAA TRUST Recreational UAS Safety Certification, 2024
- FAA Part 107 Licensed Unmanned Aircraft Pilot, 2025
Hobbies and Interests
Traveling, fishing, bowling, woodworking and playing darts
Timeline
POLICE OFFICER
HARAHAN POLICE DEPARTMENT
08.2024 - Current
OPERATIONS DEPARTMENT MANAGER
NIKE, INC.
11.2021 - 08.2024
ASSISTANT DIRECTOR
TULANE MEDICAL CENTER / HHS
09.2019 - 11.2021
SENIOR POLICE OFFICER
NEW ORLEANS POLICE DAPRTMENT
12.2004 - 09.2019
BACHELOR OF SCIENCE - BUSINESS ADMINISTRATION
UPPER IOWA UNIVERSITY
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