MICHELLE CLARK
Bossier City
Summary
Dedicated professional with extensive experience in mental health support and unit coordination. Proficient in behavior observation and implementation of individualized care plans, ensuring timely interventions and enhancing patient outcomes through effective team collaboration.
Overview
10
10
years of professional experience
Work History
Mental Health Technician
Red River Behavioral Health
10.2022 - Current
- Monitored patient behavior and reported changes to nursing staff, ensuring timely interventions.
- Assisted in implementing individualized care plans, enhancing patient engagement and compliance.
- Facilitated group therapy sessions, promoting peer support and communication among patients.
- Maintained accurate patient records in electronic health systems, ensuring data integrity and accessibility.
Unit Clerk
Riverview Care Center
01.2017 - Current
- Maintained electronic health records, ensuring data accuracy and compliance with regulations.
- Assisted in scheduling appointments, optimizing staff resources and minimizing wait times.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Handled incoming calls professionally, providing relevant information or transferring inquiries as needed to maintain efficient communication channels within the unit.
- Answered multi-line telephone system, provided information, and directed calls.
Education
GED -
BOSSIER LEARNING CENTER
Bossier City, LA01-2012
Skills
- Crisis intervention
- De-escalation techniques
- Behavior management
- Patient safety management
- Crisis intervention
- Crisis intervention
- Anxiety management
- Risk assessment
Timeline
Mental Health Technician
Red River Behavioral Health
10.2022 - Current
Unit Clerk
Riverview Care Center
01.2017 - Current
GED -
BOSSIER LEARNING CENTER