Michelle Johnson

-Restrain animals safely and efficiently for exams and procedures
-Administer medications, injections, and treatments as directed by veterinarians
-Obtain accurate vital signs, medical histories, and note any changes in patient condition
-Collect and prepare laboratory samples (e.g., fecal, urine, ear cytologies) and perform routine diagnostic tests such as x-rays
-Fill prescriptions and assist with patient drop-offs and prepping for surgery
-Maintain a clean, organized workspace and perform equipment maintenance
-Assist with client interactions, scheduling, and education as needed
-Billing, record keeping, accept and process payments, issue receipts, and handle insurance-related paperwork

-Oversees the intake and triage of animals, determining medical urgency and scheduling needs
-Reviews patient records to understand medical history and current needs then work with veterinarians to prioritize cases (urgent, emergency, routine) and ensures each pet’s medical history is reviewed before booking
-Coordinates with the rescue’s leadership to align scheduling with adoption goals and resource availability.
-Acts as the primary point of contact for pet owners or foster families
-Answers questions, explains the rescue’s scheduling process, and confirms pet details before booking
-Handle pre-booking for wellness visits, rechecks, or long-term follow-ups to reduce last-minute calls

• -Obtained information about client's medical history, drug history, complaints and allergies
  -Collected, documented, and maintained detailed patient medical information such as
  blood pressure, weight, pulse oximetry, blood glucose levels, EKG, etc.
  -Performed clerical duties, such as word processing, data entry, answering phones and
  filing
  -Prepared blood, urine, stool, and sputum lab specimens for diagnostic evaluation
  -Sanitized, restocked and organized exam rooms and medical equipment
  - Submitted prescriptions to pharmacy via phone, fax or web
  -Assisted physicians in follow-through care

• Performed Medical Assistant duties including checking in patients, immunizations, Vitals, glucometer, entering information in patient chart, and phlebotomy