Mikaela Martin
Slidell,LA
Summary
Energetic and creative individual with passion for innovative marketing strategies and collaborative spirit. Possesses strong foundation in digital marketing principles and social media management, coupled with analytical skills to interpret marketing data effectively. Excels at crafting compelling content and driving engagement to support overall marketing objectives. Eager to jump deeper into the marketing field after working in Restaurant Management for several years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Dining Manager/Marketing Manager
BJS Restaurant and Brewhouse
09.2023 - Current
- Working as a team to create memorable food service, with a focus on hospitality and excellence
- Extensive food knowledge and understanding of menu, recipes, and customers
- Working to build sales through upping local marketing and building hospitality standards
- Taking and placing truck orders
- Implemented food safety standards and practices, maintaining a clean and safe dining environment for guests.
- Liquor and Beer knowledge
- Running a shift with ease, and setting up entire team for success
- Creating artwork and flyer to help boost foot traffic
- Fostered a collaborative working environment by encouraging open communication between front-of-house and kitchen staff members.
- Enhanced team morale and performance through regular feedback meetings, recognition of achievements, and professional development opportunities.
- Oversaw inventory management to reduce waste, resulting in cost savings for the restaurant.
Assistant Manager
BJS Restaurant and Brewhouse
01.2022 - Current
- Maintaining a smooth shift, while ensuring employees and guests are set up for success
- Being a Go To person for all employees
- Completing inventory and product orders
- Expediting food
- Ensuring consistent recipe and plating execution
- Knowledge of safe food execution (allergy modifications, temperatures, etc.)
- Interacting with guests to help create a memorable experience
- Knowledgeable on every station in the front and back of house
- Communicating with management to ensure everyone is aware of any issues on shift
- Trained on opening and closing
Host/Takeout
BJS Restaurant and Brewhouse
02.2021 - Current
- Welcoming guests, and seating the restaurant in correct rotation
- Welcoming all guests that enter and exit the building
- Understanding restaurant pace
- Taking orders, ensuring all guests are satisfied
- Communicating with management to ensure a smooth shift
- Following correct boxing and plating to maintain consistency
Party Host
Altiitude Trampoline Park
10.2019 - 10.2020
- Coordinating with family to decorate, organize and host parties of around 20-40 people at a time
- Creating party schedule to maintain efficiency
- Cleaning and resetting several party rooms
- Handling and serving food to all guests
- Ensuring all guests are catered to and satisfied
- Cashing out parties and ensuring all waivers were accurate
Education
Bachelor of Science - Marketing
University of New Orleans
New Orleans, LA12-2024
Skills
- Attention to detail
- Strong communication skills
- Team Oriented
- Adaptive
- Hands On
- Sanitation standards
- Guest relations
- Employee scheduling
- Eager to Learn
- Reservation management
- Customer service
- Leadership trained
Certification
- Louisiana Driver's License
- ServSafe Food Handler's Certification
- Google SEO Certification
- MBTN Profit Impact Metrics
Timeline
Dining Manager/Marketing Manager
BJS Restaurant and Brewhouse
09.2023 - Current
Assistant Manager
BJS Restaurant and Brewhouse
01.2022 - Current
Host/Takeout
BJS Restaurant and Brewhouse
02.2021 - Current
Party Host
Altiitude Trampoline Park
10.2019 - 10.2020
- Louisiana Driver's License
- ServSafe Food Handler's Certification
- Google SEO Certification
- MBTN Profit Impact Metrics
Bachelor of Science - Marketing
University of New Orleans
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