Mikalyn Shay
Baton Rouge
Summary
I am a detail-oriented professional that has strong customer service skills. I am experienced in managing schedules and maintaining clear communication with clients. I am ready to enhance customer satisfaction through effective problem-solving and teamwork.
Overview
5
5
years of professional experience
Work History
Private Tutor
Parents Of Student
Baton Rouge, LA
01.2026 - 05.2026
- Developed personalized lesson plans tailored to student learning styles and goals.
- Fostered a supportive learning environment that encouraged student confidence and independence in problem-solving.
- Collaborated with parents to communicate progress, address concerns, and set achievable educational objectives.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
- Built strong rapport with students through active listening, empathy, and genuine interest in their success.
Math Tutor
Mathnasium
Baton Rouge, LA
01.2026 - 04.2026
- Utilized Mathnasium's proprietary teaching methods to enhance comprehension and engagement.
- Implemented innovative techniques to simplify complex mathematical concepts for students.
- Boosted student confidence in problem-solving by providing individualized support and targeted feedback during tutoring sessions.
- Used positive reinforcement, repetition, and review to help students master challenging material.
- Explained math concepts in caring and encouraging environment to help kids thrive and learn.
Dog Sitter
Multiple Famlies
Baton Rouge, LA
01.2024 - Current
- Worked as a dog sitter when opportunities were available for the past two years
- Ensured safe and comfortable environments for pets during owner absences.
- Maintained accurate records of pet schedules, medications, and special needs.
- Communicated regularly with families regarding pet status and any concerns.
- Followed pet care instructions, dietary needs, and medication regimens.
- Exercised animals regularly with walks and rigorous play activities.
Babysitter
Multiple Famlies
Baton Rouge, LA
01.2024 - Current
- Worked as a babysitter when opportunities were availble for the past two years
- Supervised children during activities, ensuring safety and engagement.
- Resolved conflicts among children, fostering a positive and supportive environment.
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
Employee
Celebrity Theatres- Grand Cinema
Baton Rouge, LA
02.2023 - 12.2023
- Assisted customers with ticket purchases and concession sales, enhancing overall service experience.
- Maintained cleanliness of theater facilities, ensuring a welcoming environment for patrons.
- Operated ticketing and concession computer systems efficiently during peak hours, minimizing wait times.
- Responded promptly to customer inquiries and concerns, fostering positive interactions and satisfaction.
- Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.
Summer Camp Counselor
Grace Life Preschool
Baton Rouge, LA
06.2021 - Current
- Worked with this camp each summer since 2021
- Supervised daily activities ensuring safety and engagement of campers.
- Coordinated group games and recreational activities enhancing camper participation.
- Monitored camper behavior, addressing conflicts to promote a positive environment.
- Worked with children of varying age, interest, skill, and developmental levels.
- Managed daily operations of camp programs, ensuring smooth transitions between activities and maintaining participant engagement throughout the day.
Education
Bachelor of Arts - Anthropology
Louisiana State University
Baton Rouge, LA05-2027
High School Diploma -
Baton Rouge Magnet High School
Baton Rouge, LA05-2024
Skills
- Schedule management
- Issue resolution
- Positive attitude
- Punctual and reliable
- Adaptability and dependability
- Customer service
- Client communication
- Problem-solving
- Teamwork and collaboration
- Technological skills
Timeline
Private Tutor
Parents Of Student
01.2026 - 05.2026
Math Tutor
Mathnasium
01.2026 - 04.2026
Dog Sitter
Multiple Famlies
01.2024 - Current
Babysitter
Multiple Famlies
01.2024 - Current
Employee
Celebrity Theatres- Grand Cinema
02.2023 - 12.2023
Summer Camp Counselor
Grace Life Preschool
06.2021 - Current
Bachelor of Arts - Anthropology
Louisiana State University
High School Diploma -
Baton Rouge Magnet High School