Mindy Frentress
Bossier City
Summary
Accomplished healthcare leader with a focus on enhancing operational processes and maintaining high-quality standards. Experience in driving strategic initiatives that elevate patient care and ensure compliance with regulatory requirements.
Overview
20
20
years of professional experience
Work History
OR Director
Spine Center of Excellence
Bossier City
08.2022 - Current
- Led strategic planning initiatives to enhance patient care and operational efficiency.
- Developed and implemented training programs for staff on best practices in spinal care.
- Facilitated communication between departments to streamline patient services and referrals.
- Oversaw budget management, ensuring effective allocation of resources for clinic operations.
- Analyzed patient feedback to improve service delivery and enhance patient satisfaction.
- Implemented quality assurance protocols to maintain high standards of clinical performance.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
- Created detailed plans outlining timelines, goals, budgets, staffing needs and other requirements for projects.
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Identified opportunities for improvement in operational performance metrics.
- Negotiated agreements with external partners such as contractors or consultants.
- Streamlined supply chain management to reduce costs and improve efficiency.
- Evaluated individual and team business performance and identified opportunities for improvement.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
OR Charge Nurse
Specialists Hospital Shreveport
Shreveport
07.2006 - 08.2022
- Supervised nursing staff during shifts, ensuring high-quality patient care delivery.
- Developed and implemented nursing protocols, resulting in improved patient outcomes.
- Trained and mentored new nurses on clinical practices and procedures.
- Served as preceptor for new nurses, providing orientation on unit policies and clinical skills.
- Communicated effectively with physicians regarding patient care plans and requirements.
- Delegated tasks among staff based on qualifications, enhancing team performance.
- Coordinated patient admissions and discharges, improving hospital flow efficiency.
- Audited patient charts in real-time to verify accuracy and completeness of information.
Education
Bachelor of Science - Nursing
Northwestern State University of Louisiana
Shreveport, LA08-1999
Skills
- Patient care management
- Quality assurance
- Regulatory compliance
- Operational efficiency
- Budget management
- Strategic planning
Timeline
OR Director
Spine Center of Excellence
08.2022 - Current
OR Charge Nurse
Specialists Hospital Shreveport
07.2006 - 08.2022
Bachelor of Science - Nursing
Northwestern State University of Louisiana