Minielle Johnson
New Orleans
Summary
Dynamic Medical Assistant with extensive experience at Ochsner Medical Center, skilled in patient care and clinical documentation. Proven ability to enhance workflow efficiency and build trust through exceptional customer service. Proficient in EMR/EHR systems and committed to maintaining HIPAA compliance while ensuring a safe, clean environment for patients.
Overview
12
12
years of professional experience
Work History
Medical Assistant
Ochsner Medical Center
09.2022 - Current
- Assisted healthcare providers with patient examinations and routine procedures.
- Prepared examination rooms, ensuring cleanliness and availability of necessary supplies.
- Recorded patient histories and vital signs accurately during appointments.
- Managed appointment scheduling and maintained organized patient records.
- Collaborated with team members to improve workflow efficiency in the clinic.
- Educated patients on pre-visit preparations and post-visit care instructions.
- Learned medical terminology and office protocols to enhance patient interactions.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Assisted physicians with minor surgeries,
Shift Manager
Coaxum Enterprises
03.2014 - 09.2022
- Supervised daily operations to ensure efficient workflow and adherence to company policies
- Trained new team members on operational procedures and safety protocols
- Optimized shift scheduling to align staff availability with peak demand periods
- Implemented inventory management practices to reduce waste and improve stock accuracy
- Conducted performance evaluations, providing feedback for continuous improvement
Education
No Degree - Occupational Health
Blue Cliff College
LA10-2016
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital signs monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Electronic health records
- CPR
- Immunization administration
- Specimens collection and processing
- Professionalism and ethics
- Appointment setting
Timeline
Medical Assistant
Ochsner Medical Center
09.2022 - Current
Shift Manager
Coaxum Enterprises
03.2014 - 09.2022
No Degree - Occupational Health
Blue Cliff College