Miranda Mangels
New Orleans
Summary
Dynamic server and bartender with exceptional customer service skills. Known for attention to detail and effective communication. Committed to enhancing guest experiences and driving sales.
Overview
8
8
years of professional experience
Work History
Server
House of Blues
New Orleans
05.2025 - 10.2025
- Delivered exceptional customer service, enhancing overall satisfaction.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials, contributing to increased sales.
- Coordinated with hosts, bussers, and kitchen staff to efficiently prepare and serve customers.
Bartender
Bulldog
New Orleans
09.2024 - 10.2025
- Mixed cocktails and beverages to deliver consistent quality and customer satisfaction.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Prepared cocktails and served wine, draft, and bottled beer to enhance guest experience.
- Maintained comprehensive knowledge of bar and menu options to expertly craft drinks and provide tailored food recommendations.
Behavior Technician
Chartwell Center
New Orleans
08.2023 - 09.2024
- Executed behavior intervention plans for individuals with developmental disabilities, contributing to tailored support for each client.
- Facilitated data collection and documentation of client progress, enhancing tracking of behavioral improvement over time.
- Maintained comprehensive records of sessions, including progress notes, daily logs, incident reports, and program updates, ensuring accurate communication of client status.
Server/Bartender
Latigo Bar and Grill
Elbert
01.2018 - 07.2023
- Addressed guest inquiries and resolved complaints to enhance customer satisfaction.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Coordinated table assignments with kitchen staff to optimize service flow.
- Maintained cleanliness and organization of dining areas throughout shifts.
- Processed cash and payments accurately, ensuring smooth transactions during peak times.
Education
Some College (No Degree) -
Delgado Community College
New Orleans, LASkills
- Food safety procedures
- Point of sale operation
- Cash handling
- Beverage preparation
- Menu item recommendation
- Allergy awareness
- Table setting
- Time management
- Problem resolution
- Customer service
- Positive guest interactions
- Professional appearance
Languages
Italian
Professional
References
References available upon request.
Timeline
Server
House of Blues
05.2025 - 10.2025
Bartender
Bulldog
09.2024 - 10.2025
Behavior Technician
Chartwell Center
08.2023 - 09.2024
Server/Bartender
Latigo Bar and Grill
01.2018 - 07.2023
Some College (No Degree) -
Delgado Community College