Miranda Springer
Mansfield
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills honed at The Crawfish Shack. Proven ability to enhance guest satisfaction through effective multitasking and team collaboration. Experienced in managing cash transactions and maintaining cleanliness standards, ensuring a positive dining experience for all patrons.
Overview
2
2
years of professional experience
Work History
Server
The Crawfish Shack
02.2024 - Current
- Delivered exceptional customer service in high-volume dining environment.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to ensure efficient food preparation and presentation.
- Maintained cleanliness and organization of dining area to meet health standards.
- Adapted quickly to changing priorities during peak service hours, ensuring smooth operations.
- Handled cash transactions accurately and efficiently at point of sale system.
- Provided menu recommendations and answered guest inquiries to improve dining experience.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Cashier
Desoto Athletics
04.2023 - 05.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balances throughout shifts.
- Assisted customers with product inquiries and provided exceptional service.
- Handled returns and exchanges, ensuring compliance with store policies.
- Monitored inventory levels and restocked merchandise as needed.
- Implemented promotional displays to enhance product visibility and sales engagement.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
Stanley High School
Logansport, LANo Degree - Practical Nursing
Northwest Louisiana Technical Community College
Mansfield, La12-2026
Skills
- Strong work ethic
- Exceptional customer service
- Professional appearance
- Cleanliness standards
- Team collaboration
- Supply restocking
- Positive guest interactions
- Team player
- Reliable and responsible
- Multitasking
- Adaptable and flexible
Timeline
Server
The Crawfish Shack
02.2024 - Current
Cashier
Desoto Athletics
04.2023 - 05.2025
High School Diploma -
Stanley High School
No Degree - Practical Nursing
Northwest Louisiana Technical Community College