MISAAB WADI
Shreveport
Summary
Dedicated Computer Science graduate with a focus on cybersecurity, set to graduate in December 2023. Experienced IT professional with a strong background in managing point of sales systems, credit card processors, and network infrastructure. Currently pursuing CompTIA Security+.
Overview
5
5
years of professional experience
Work History
IT Manager
Sam's Southern Eatery
05.2022 - Current
- Manage and maintain Point of Sales (POS)
systems, ensuring accurate transaction processing and
efficient customer service. - Oversee network infrastructure, ensuring reliable
connectivity and resolving technical issues promptly. - Manage credit card processors, ensuring secure and
efficient payment processing. - Lead technology upgrades and implementations,
enhancing operational efficiency.
Associate for IT Management
Sam's Southern Eatery
01.2021 - 05.2022
- Assisted in managing and maintaining technology
systems, including POS, network, and credit card
processors. - Led a team to troubleshoot technical issues and provide user support. Gained valuable experience in IT operations and system maintenance.
Sales Associate
GNC
04.2019 - 01.2020
- Provided exceptional customer service, assisting
customers with product selection and inquiries. - Managed inventory and ensured the store was well-
organized and visually appealing. - Developed strong interpersonal and communication
skills.
Education
Bachelor of Science in Computer Science (Cybersecurity Focus) -
Louisiana State University Shreveport
12.2023
Skills
- Credit Card Processor Oversight
- Technical Troubleshooting and Support
- Management
- Technology Upgrades and Implementations
Honors Awards
- CompTIA Security+ (In Progress)
- Chancellor's Honor roll 2021 Current
- Member of National Society of Leadership and Success
- Member of Student & Alumni Honor Society Network
Timeline
IT Manager
Sam's Southern Eatery
05.2022 - Current
Associate for IT Management
Sam's Southern Eatery
01.2021 - 05.2022
Sales Associate
GNC
04.2019 - 01.2020
Bachelor of Science in Computer Science (Cybersecurity Focus) -
Louisiana State University Shreveport
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