Learning and practicing digital marketing strategies
Mojisola Josiah-Ajayi
Professional Realtor
Magodo II, Lagos
Summary
Structured and result driven business leader with excellent troubleshooting, issue resolution and mentoring skills. Dependable and driven with record seeing complex projects through to completion.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Lead Consultant
Krystal Realtors
11.2017 - Current
- Oversaw complex negotiations on behalf of clients for favorable contract terms that led to cost savings.
- Strengthened client relationships with regular communication and high-quality services
- Interacted well with customers to build connections and nurture relationships.
- Identified and qualified customer needs, negotiated and closed deals with high success rate.
- Assisted customers in their land and home buying process for optimal decision.
Head, Banking Operations
Resort Savings And Loans Plc
10.2007 - 10.2017
- Improved customer satisfaction with timely resolution of service issues and proactive communication.
- Fostered a culture of innovation within the organization by encouraging new ideas and embracing change as an opportunity for growth.
- Maintained strict compliance with regulatory requirements to uphold the bank''s credibility in the market.
- Ensured smooth functioning of day-to-day banking operations, minimizing downtime and disruptions.
- Led a team of professionals to achieve operational excellence in all areas of banking operations.
- Enhanced staff performance through regular training, coaching, and performance evaluations.
Cash Officer
Imperial Microfinance Bank
05.2007 - 10.2007
- Maintained accurate cash balances by diligently counting currency, checks, and other negotiable instruments.
- Expedited end-of-day closing procedures with organized documentation and efficient balancing of accounts.
- Cultivated positive relationships with clients while maintaining their privacy and confidentiality at all times.
- Streamlined transaction processes with the implementation of new technologies for faster service delivery to clients.
Funds Transfer Officer
Sterling Bank
08.2003 - 03.2006
- Improved customer satisfaction through prompt resolution of funds transfer inquiries and concerns.
- Reduced errors in fund transfers by closely monitoring transactions and performing thorough reconciliations.
- Upheld data integrity by meticulously verifying beneficiary details before processing payments.
- Maintained detailed records of all transactions, facilitating accurate reporting for management review and decision-making purposes.
- Managed workload effectively to prioritize urgent requests, ensuring timely execution of critical fund transfers.
Internal Control Officer
Savannah Bank Of Nigeria
02.2001 - 02.2002
- Leveraged strong analytical skills while auditing financial statements for anomalies or inconsistencies that might indicate potential weaknesses in financial reporting systems.
- Evaluated effectiveness of IT controls through regular testing, identifying gaps, and recommending enhancements to mitigate risks associated with data integrity issues.
- Identified areas for improvement in financial reporting through meticulous review of documentation and procedures.
- Continuously improved the effectiveness of the organization''s internal controls system through ongoing monitoring, evaluating, and updating procedures as necessary.
- Ensured timely resolution of audit issues by closely tracking action plans and following up with responsible parties until completion.
Associate Consultant
PricewaterhouseCoopers
11.1996 - 07.2000
- Enhanced client satisfaction by providing tailored solutions and recommendations for their business needs.
- Optimized resource allocation within the team by implementing efficient work schedules.
- Reviewed internal systems and make recommendations to address areas in need of improvement.
- Conducted thorough reviews of operations to devise and deploy improvement strategies.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Bachelor of Science - Physics
University of Ibadan
Ibadan, Oyo State, Nigeria 05.2001 -
Skills
Sales Leadership
undefinedCertification
[LASRERA] - [Yearly]
Interests
Travelling and meeting people
Listening to gospel music
Watching movies
Timeline
[LASRERA] - [Yearly]
12-2023
Lead Consultant
Krystal Realtors
11.2017 - Current
Head, Banking Operations
Resort Savings And Loans Plc
10.2007 - 10.2017
Cash Officer
Imperial Microfinance Bank
05.2007 - 10.2007
Funds Transfer Officer
Sterling Bank
08.2003 - 03.2006
Bachelor of Science - Physics
University of Ibadan
05.2001 -
Internal Control Officer
Savannah Bank Of Nigeria
02.2001 - 02.2002
Associate Consultant
PricewaterhouseCoopers
11.1996 - 07.2000
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