Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Monica Blanton

Baton Rouge

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Amazon Associate

Amazon
10.2024 - 09.2025

Pick items and pack orders to be shipped.

Patient Account Representative

Our Lady of the Lake Dermatology
03.2020 - 02.2025
  • Greeted patients and their families,providing a welcoming and efficient check-in experience.
  • Scheduled patient appointments,ensuring efficient use of resources ,and minimizing wait times.
  • Registered patients accurately collecting and verifying demographic and insurance information.
  • Managed patient intake processes,ensuring efficient accurate and timely data entry into the electronic health record system.
  • Updated existing patient files with relevant information such as changes in address or contact information.
  • Collect co payments upon arrival
  • Collect payments for retail products
  • Collect payments for cosmetic services.
  • Close cash drawer

Guest Advocate

Target
10.2019 - 08.2020
  • Provided exceptional customer service, resolving inquiries and enhancing guest satisfaction.
  • Educated guests on product features, promotions, and store policies to drive informed purchasing decisions.
  • Collaborated with team members to maintain a welcoming environment through effective communication and teamwork.
  • Assessed guest needs and recommended appropriate solutions to improve overall shopping experience.
  • Increased guest satisfaction by engaging in friendly conversations and offering personalized recommendations.
  • Assisted guests with purchases, ensuring accurate transactions and efficient payment processing.
  • Maintained a clean and inviting store environment, contributing to a pleasant shopping experience for guests.

Education

Certificate - Dental Assistant

Baton Rouge Dental Assistant Academy
Baton Rouge, LA
09-2035

Associate of Applied Science - Medical Billing And Coding

St Louis College of Health Careers
Fenton, MO
01-2014

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills
  • Cash handling
  • Decision-making
  • Customer engagement
  • Flexible schedule
  • MS office
  • Data entry
  • Verbal and written communication
  • Appointment scheduling

Certification

Basic Life Support (BLS)

Languages

English
Native or Bilingual

Timeline

Amazon Associate

Amazon
10.2024 - 09.2025

Patient Account Representative

Our Lady of the Lake Dermatology
03.2020 - 02.2025

Guest Advocate

Target
10.2019 - 08.2020

Certificate - Dental Assistant

Baton Rouge Dental Assistant Academy

Associate of Applied Science - Medical Billing And Coding

St Louis College of Health Careers
Monica Blanton