Monica Campbell-Allen
Kenner
Summary
Environmental Management Service(EMS) focused on providing exceptional service to medical tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are completed. Environmental Management Service with background in medical services and strong work ethics. Supervised Environmental Medical Service Team in large hospital complex for almost one year. Excellent communications skills and high cleanliness standards leading to outstanding results. Seeking a position within the Veterans Affairs Hospital to provide excellence in handling high-end sterilizing needs of the facility. Proactive Appointment Setter with exceptional sales and customer service strengths. Proven to generate high-quality leads through proactive communication using tact, diplomacy and professionalism. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
EMS
Veterans Affairs Medical Center
05.2023 - Current
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Reduced cross-contamination risks by properly disposing of hazardous waste materials according to facility guidelines.
- Collaborated with nursing staff to ensure timely room turnover for incoming patients, minimizing wait times.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
Housekeeping/Surgery Team
Ochsner Medical Center
07.2022 - 05.2023
- Trained new team members in proper cleaning techniques and safety protocols, ensuring consistent service quality across the board.
- Cleaned floors with sweeping, dusting, damp or wet mopping and disinfecting.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Adhered strictly to company policies and guidelines concerning hygiene practices, upholding a high standard of cleanliness at all times.
Education
Diploma - Sterile Processing Technology
Penn Foster College
Scottsdale, AZ12.2024
High School Diploma -
Penn Foster High School
Scranton, PA08.2022
Skills
- Sanitation protocols
- Trash removal
- Waste disposal
- Safety Procedures
- Chemical Handling
- Cleaning and sanitizing
- Infection Control
- Hazardous chemical training
- Equipment Inspection
- Observation proficiency (shadow employee at the New Orleans VA Hospital)
- Online Systems
Certification
- Decontamination, Veterans Affairs (TMS)
- Distribution, Veterans Affairs (TMS)
- Introduction to sterile processing (TMS)
Timeline
EMS
Veterans Affairs Medical Center
05.2023 - Current
Housekeeping/Surgery Team
Ochsner Medical Center
07.2022 - 05.2023
Diploma - Sterile Processing Technology
Penn Foster College
High School Diploma -
Penn Foster High School
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