Monica Tellock
Hahnville
Summary
Dedicated Front Desk Circulation Assistant with strong shelving accuracy and attention to detail. Experienced in managing circulation desk operations and resolving patron inquiries to enhance the library user experience.
Overview
37
37
years of professional experience
Work History
Front Desk Circulation Assistant
St. Charles Parish Libary
Destrehan, LA
08.2015 - Current
- Assisted patrons with library services and resources to enhance user experience.
- Managed circulation desk operations, ensuring efficient check-in and check-out processes.
- Coordinated inventory management, maintaining accurate records of library materials.
- Collaborated with team members on special projects to promote library programs and events.
- Resolved patron inquiries and issues promptly, fostering a positive library environment.
- Answered telephone and offered general information in response to inquiries.
- Checked library materials in and out of library.
- Maintained condition of library shelves and study areas.
- Helped library patrons by providing directional information.
- Managed overdue notices and fines, balancing adherence to policies with compassionate customer service when appropriate.
Warehouse Clerk
Avondale Shipyard
Westwego, LA
08.1989 - 12.2014
- Managed inventory levels to ensure accurate stock availability and minimize discrepancies.
- Operated forklifts and pallet jacks to safely move materials throughout warehouse.
- Collaborated with team members to optimize workflow efficiency during peak operational hours.
- Implemented process improvements to enhance productivity and reduce turnaround times on shipments.
- Maintained accurate records of incoming and outgoing shipments using inventory management systems.
- Coordinated logistics for material delivery, ensuring timely execution of production schedules.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Improved efficiency with quick and accurate loading of boxes.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
Associates Degree in Computer Science - Computer Science
Nicholls State University
Thibodaux, LA05-1985
High School Diploma -
Hahnville High School
Boutte, LA05-1982
Skills
- Shelving accuracy
- Work prioritization
- Database searching
Timeline
Front Desk Circulation Assistant
St. Charles Parish Libary
08.2015 - Current
Warehouse Clerk
Avondale Shipyard
08.1989 - 12.2014
Associates Degree in Computer Science - Computer Science
Nicholls State University
High School Diploma -
Hahnville High School