Summary
Overview
Work History
Education
Skills
Skills
Timeline
Generic

Monique Phillips

Houston

Summary

Highly motivated, effective communicator and problem solver who successfully completed 1 combat tour. Works well with team members and groups from diverse backgrounds. Skilled warehouse worker committed to addressing customer concerns with speed, accuracy and professionalism. Dependable warehouse worker committed to getting each job done quickly, efficiently and safely Friendly Transporter offering safe driving record and positive attitude. Promoting more than 2 years in Parks and Recreation industry sector. Known for adaptability and resourcefulness. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

15
15
years of professional experience

Work History

Merchandiser

PepsiCo
08.2024 - 03.2025
  • Product Planning & Assortment:Merchandisers plan product ranges and assortments, considering market trends, consumer demand, and sales data. They work with buyers and suppliers to negotiate pricing and ensure timely product delivery.
  • Visual Merchandising & Display: Creating attractive and effective product displays is a key responsibility. This involves collaborating with visual display staff and developing store layouts to optimize sales and customer experience.
  • Inventory Management: Merchandisers closely monitor inventory levels and stock rotation to minimize waste and ensure products are readily available. They prepare inventory reports and work with the warehouse team to maintain a smooth inventory flow.

Car Detailer

Hertz,
06.2021 - 06.2024
  • Cleaning vehicle interiors and exteriors in compliance with all company standards and client requests
  • Operating buffers, steamers, hoses, vacuums, and other equipment to meet service expectations
  • Using cleaning, protective, and restorative agents to maintain and enhance the appearance of vehicles
  • Maintained clean, tidy and safe work environment.
  • Vacuumed interiors of vehicles to remove dirt and debris.
  • Collected and disposed of trash in vehicle console spaces and under seats.
  • Maintained car detailing equipment and supplies in optimal condition for daily demands.
  • Applied protective agents, including sealants, to protect surfaces.
  • Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
  • Test drove vehicles and reported identified issues to management.

Transporter

Managed Labor Solutions
01.2020 - 06.2021
  • Transport vehicles safely within the site from one location to another safely and quickly.

Package Handler

Fedex Ground
05.2019 - 01.2020
  • Unload and load trucks by hand
  • Scan parcels
  • Induct parcels onto sorter by size
  • Lift, push, and stack parcels
  • Wrap, label, and move skids
  • Process packages and create mailing containers
  • Sort packages to correct location according to label, load chart or scanner
  • Amazon
  • Followed safety regulations to maintain safe work environment.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
  • Assembled, sealed, and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.
  • Stored and secured packages in designated areas to prevent damage and theft.
  • Communicated regularly with supervisors to provide information on delays and issues with shipments.
  • Prepared pallets of boxes for easy transportation between customer and storage locations.
  • Loaded package containers onto forklifts and transported into packaging areas.
  • Loaded and unloaded materials onto and off of trucks for fast shipment.

Delivery Driver

Trinity(Amazon)
05.2017 - 05.2019
  • Deliver amazon package in a safe and timely manner
  • Provide great customer service.
  • Delivered packages to customer doorsteps and business offices.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.

City Carrier Assistant

United States Postal Service
02.2016 - 06.2017
  • Routes or cases all classes of mail in sequence of delivery along an established route
  • Rearranges and re-labels cases as required.Withdraws mail from the distribution case and prepares it in sequence for efficient delivery independently or by another carrier along an established route
  • Prepares and separates all classes of mail to be carried by truck to relay boxes along route for subsequent delivery .Handles undelivered mail in accordance with established procedures.Delivers mail along a prescribed route, on foot or by vehicle, on a regular schedule, picking up additional mail from relay boxes as needed
  • Collects mail from street letter boxes and accepts letters from mailing from customers; on certain routes may deliver mail that consists exclusively of parcel post, or the collection of mail.Uses portable electronic scanner as instructed.
  • Planned and cased mail in sequence of delivery for designated route.
  • Operated vehicles and equipment to transport packages and mail pieces.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Worked closely with other employees in mail office and handled various administrative tasks.
  • Explained mail regulations, policies or procedures to postal customers.

Driver

Galveston County
04.2014 - 02.2016
  • Made sure Seniors and people that had disabilities that made them homebound, got deliver hot and frozen meals
  • Build strong relationship with the clients
  • Had to be able to communicate properly due to the fact I was dealing with seniors
  • So I possess great customer service skills.
  • Followed all relevant traffic laws and safety regulations.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Obtained signatures from customers upon delivery of goods.

MOTOR VEHCILE OPERATOR/WAREHOUSE LOGISTICS

ARMY RESERVES
12.2009 - 12.2015
  • Operates all wheel vehicles and equipment over varied terrain and roadways for support of combat operations
  • Manages entrucking and detrucking of personnel being transported
  • Oversees and checks proper loading and unloading of cargo on vehicles and trailers
  • Secures cargo against inclement weather, pilferage, and damage
  • Must be knowledgeable with the operation of radios and weapons when they are mounted on the vehicle
  • Performs vehicle self-recovery and field expedients to include wing vehicles
  • Corrects or reports all vehicle deficiencies; supports mechanics where necessary
  • Prepares vehicles for movement/shipment by air, rail, or vessel
  • Resolved problems for customers, warehouses and carriers
  • Oversaw the organizing and product storage in stockyard areas
  • Maintained accurate stock records and schedules
  • Unloaded, picked, staged and loaded products for shipping
  • Worked at a rapid pace to meet tight deadlines
  • Packed containers and re-packed damaged containers.

Education

High School Diploma -

William H Spencer High School
Columbus, GA
05.2007

Skills

  • Post-Trip Inspections
  • Transportation Methods
  • Vehicle Maintenance
  • Customer Service

Skills

  • Loading and Unloading Goods
  • Vehicle Inspection and Transport

Timeline

Merchandiser

PepsiCo
08.2024 - 03.2025

Car Detailer

Hertz,
06.2021 - 06.2024

Transporter

Managed Labor Solutions
01.2020 - 06.2021

Package Handler

Fedex Ground
05.2019 - 01.2020

Delivery Driver

Trinity(Amazon)
05.2017 - 05.2019

City Carrier Assistant

United States Postal Service
02.2016 - 06.2017

Driver

Galveston County
04.2014 - 02.2016

MOTOR VEHCILE OPERATOR/WAREHOUSE LOGISTICS

ARMY RESERVES
12.2009 - 12.2015

High School Diploma -

William H Spencer High School

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Monique Phillips