Summary
Overview
Work History
Education
Skills
Timeline
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Montray Jackson

Shreveport

Summary

Proven leader and efficient problem-solver, adept in inventory management and customer service, with a track record of enhancing team performance and inventory accuracy at WIS. Skilled in fostering relationships and mentoring staff, I excel in fast-paced environments, significantly improving operational efficiency and client satisfaction without compromising quality.

Overview

16
16
years of professional experience

Work History

Team Member

Party Ciry
10.2024 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.

Store Manager

Dollar Tree
09.2022 - 09.2024
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
  • Rotated merchandise and displays to feature new products and promotions.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.

Inventory Manager

WIS
05.2009 - 09.2022
  • Created and updated regular inventory reports and records.
  • Maintained sufficient inventory levels to meet customer demands at all times.
  • Analyzed inventory data to identify and address stock discrepancies.
  • Participated in regular cycle counts to confirm accuracy of inventory records.
  • Promoted a culture of continuous improvement within the team by encouraging idea generation and problem-solving initiatives.
  • Built and nurtured positive working relationships with vendors and suppliers.
  • Strengthened inventory processes to balance supply needs with budget and space limitations.
  • Established robust inventory control measures to minimize loss and theft.
  • Conducted thorough training for new staff to ensure high standards of inventory management.
  • Optimized inventory levels to meet fluctuating demand, ensuring product availability.
  • Improved inventory accuracy, ensuring that stock levels closely matched records through regular audits.

Education

N/A - Engineering

University of North Texas
Denton, TX

High School Diploma - Recommended Studies

Duncanville High School
Duncanville, TX
05.2005

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Flexible schedule
  • Leadership qualities
  • Workplace safety
  • Money handling
  • Computer skills
  • Heavy lifting
  • Creativity and innovation
  • Product knowledge
  • Goal setting and achievement
  • Complex Problem-solving
  • Training and mentoring
  • Complaint resolution
  • Relationship building
  • Team building
  • Continuous development
  • Task prioritization
  • Quality inspections
  • Calculations and measurements
  • Technical support
  • Mechanically inclined
  • Conflict resolution
  • Account management
  • Component assembly
  • Materials staging
  • Budgeting and finance
  • Data entry
  • Willingness to learn
  • Adaptability and flexibility
  • Verbal and written communication
  • Safety
  • POS systems
  • Decision-making capacity
  • Dependability and reliability
  • Hospitality and accommodation
  • Multitasking
  • Active listening
  • Time management
  • Multitasking Abilities
  • Excellent communication
  • Analytical thinking
  • Organizational skills
  • Decision-making

Timeline

Team Member

Party Ciry
10.2024 - Current

Store Manager

Dollar Tree
09.2022 - 09.2024

Inventory Manager

WIS
05.2009 - 09.2022

N/A - Engineering

University of North Texas

High School Diploma - Recommended Studies

Duncanville High School

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Montray Jackson