Dedicated professional with a proven track record at the United States Postal Service, excelling in efficient delivery and exceptional customer service. Skilled in route navigation and problem-solving, I consistently enhanced customer satisfaction while adhering to safety protocols. Recognized for punctuality and reliability, I thrive in dynamic environments.
Overview
11
11
years of professional experience
Work History
City Letter Carrier
United States Postal Service, USPS
09.2017 - Current
Displayed a strong work ethic and punctuality, consistently arriving on time for scheduled shifts and completing deliveries in an efficient manner.
Provided exceptional customer service, addressing inquiries regarding mail and package deliveries.
Navigated through various weather conditions safely while ensuring the prompt delivery of mail items.
Picked up outgoing mail from letter boxes and in person from customers.
Improved customer satisfaction by delivering mail accurately and efficiently to city residents.
Planned and cased mail in sequence of delivery for designated route.
Adhered to all postal regulations and guidelines when handling sensitive materials such as restricted mail items or hazardous substances.
Enhanced the public''s trust in the postal service by conducting all assigned tasks with professionalism and integrity while representing the organization.
Sales Associate
Walmart
08.2014 - 09.2017
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.