Morgan Carter
Haynesville
Summary
Developed skills in fast-paced office setting, demonstrating strong organizational and multitasking abilities. Expertise in scheduling, document management, and communication, with focus on improving office efficiency. Looking to transition into new field where these skills can be effectively utilized. Reliable and organized professional with strong ability to manage multiple tasks efficiently and maintain meticulous attention to detail. Demonstrates solid understanding of office operations and proficiency in scheduling, document management, communication and inventory. Committed to streamlining processes and enhancing team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Physician Scribe
Claiborne Memorial Medical Center
04.2021 - Current
- Note that this position includes clinical experience and emergency department experience.
- Collaborated with consulting physicians regarding care of patients.
- Developed strong rapport with colleagues and staff members, promoting teamwork within the workplace environment.
- Coordinated patient referrals with specialists for optimal continuity of care throughout treatment process.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Inventory of supplies when required by manager.
- Inventory of medication samples, clinic wide.
Mental Health Coordinator /Medical Records Clerk
David Wade Correctional Center
09.2019 - 04.2021
- Assistant duties to include maintenance of offender institutional criminal records.
- Data entry into agency network system.
- Medical office coordinator duties to include updating and input of data necessary for the offsite medical appointments.
- Developing numerous appointments for physician review.
- Assist with timesheet maintenance as required.
- Assist with dental and optometry services as necessary.
- Serves as a liaison for Ochsner and DWCC for coordination of appointments, follow ups and specialty clinic consults.
- Maintain medical record documentation for Mental Health progress notes, etc.
- Assist DON and all medical staff with duties relative to the medical operations of DWCC.
Optician
Haughton Vision
11.2018 - 09.2019
- Evaluated incoming prescriptions from optometrists for accuracy before dispensing eyewear to prevent potential errors or dissatisfaction.
- Calibrated seg heights, vertex, and pupillary distance and pantoscopic tilt to customize eyeglass orders and create perfect fit.
- Provided exceptional customer service by attentively listening to patient concerns and addressing them promptly.
- Troubleshot issues with prescription eyewear, offering swift resolution to maintain customer satisfaction levels.
- Aided patients in selection of flattering eyeglass frames appropriate for prescription and style preferences.
- Increased sales by effectively communicating the benefits of various lens coatings, materials, and frames to customers.
- Enhanced patient understanding of vision care options through comprehensive explanations of insurance benefits and coverage.
- Contacted patients when eyeglasses or contact lenses arrived in store and assisted with final fitting.
- Educated patients on proper use, care and maintenance of eyeglasses and contact lenses.
- Measured patients' faces for bridge, eye size, and temple length to select comfortable frames.
- Maintained a clean and organized store environment, ensuring optimal product display and easy access for customers.
Education
High School Diploma -
Claiborne Academy
Haynesville, LA05.2018
Skills
- Medical history taking
- Clinical judgment
- Physical examinations
- Teaching and mentoring
- EMR / EHR
- Medical records management
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Document preparation
- File organization
- Database entry
- Document scanning
- Confidentiality handling
- Telephone reception
- Supply inventory
- Multitasking and organization
- Microsoft Word
- Computer proficiency
- Office administration
- Filing
- Dedicated team player
- Client relations
- Office management
- Clerical support
- Microsoft outlook
- Microsoft Excel
Certification
- Basic Life Support Certification (BLS)
- CPR/AED Certification
Timeline
Physician Scribe
Claiborne Memorial Medical Center
04.2021 - Current
Mental Health Coordinator /Medical Records Clerk
David Wade Correctional Center
09.2019 - 04.2021
Optician
Haughton Vision
11.2018 - 09.2019
High School Diploma -
Claiborne Academy
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