Morgan LeJeune
Breaux Bridge
Summary
Dynamic professional with extensive experience in customer service and hair styling. Excelled in multitasking and organization, enhancing customer satisfaction and retention through personalized service and expert hair care advice. Leveraged social media for business growth, demonstrating exceptional communication skills and a positive team attitude.
Overview
6
6
years of professional experience
Work History
Server
Trapp’s (Broussard Location)
03.2019 - 11.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Cultivated warm relationships with regular customers.
Cosmetologist
The Hair Show By Kelli Hutchinson
04.2021 - 12.2022
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
- Implemented creative marketing strategies that attracted new clients while retaining existing ones.
Cosmetologist / Small Business Owner
Bronier Salon Suites (Siegen Ln)
12.2022 - 06.2024
- Used social media platforms to promote salon and services.
- Utilized feedback from client surveys to refine services and address any areas needing improvement.
- Conducted detailed client consultations to understand their style preferences, ensuring tailored services for each individual.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
Receptionist
SOHO Salon River Ranch
06.2024 - 12.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Resolved customer problems and complaints.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
License Of Cosmetology - Cosmetology
Cosmetology Training Center (CTC)
Lafayette, LA04.2021
High School Diploma -
Cecilia Sr High School
Cecilia, LA05.2018
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Appointment scheduling
- Greeting and seating clients
- Front desk operations
- Phone etiquette
- Teamwork and positive attitude
- Hair styling techniques
Timeline
Receptionist
SOHO Salon River Ranch
06.2024 - 12.2024
Cosmetologist / Small Business Owner
Bronier Salon Suites (Siegen Ln)
12.2022 - 06.2024
Cosmetologist
The Hair Show By Kelli Hutchinson
04.2021 - 12.2022
Server
Trapp’s (Broussard Location)
03.2019 - 11.2020
License Of Cosmetology - Cosmetology
Cosmetology Training Center (CTC)
High School Diploma -
Cecilia Sr High School
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