Mothana Qaraa
Houma
Summary
Dedicated manager with proven expertise in customer service and operational management. Skilled in employee training and schedule coordination, ensuring high-quality service and efficient team performance.
Overview
26
26
years of professional experience
Work History
Manager
Amen Plus Inc,
Houma
04.2016 - 11.2025
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
Office Assistant Manager
Sky-Tek LLC
Livonia
03.2000 - 08.2014
- Managed office supplies and ensured timely inventory restocking.
- Assisted with scheduling appointments and coordinating meetings for staff.
- Maintained organized filing systems for documents and records management.
Education
High School Diploma -
Manchester Business School
London England08-1991
Skills
- Customer service
- Employee training
- Operational management
- Schedule coordination
- Inventory management
- Team leadership
- Time management
Timeline
Manager
Amen Plus Inc,
04.2016 - 11.2025
Office Assistant Manager
Sky-Tek LLC
03.2000 - 08.2014
High School Diploma -
Manchester Business School