Mr Vonethalee Keomanee
Luang Prabang,LP
Summary
Driven by a results-focused approach, I leveraged my expertise in front desk operations and complaint handling at Angthong Hotel and as a Barista Manager to enhance customer satisfaction and streamline service delivery. My tenure is marked by implementing strategies that significantly improved team performance and operational efficiency, showcasing my strong leadership and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Anthong Hotel
Reception At A Hotel
Luang Prabang
02.2021 - Current
I'm a reception at Angthong Hotel, In LuaPrabang city.
I work there for three years, Before I worked as a Baristar at a Cafe'.
I have an experience services in the Hotel or make Cofee.
I have no an experience Teacher assistant before, My graduate course at English for Everyone from 2019 to 2022.
Barista Manager
Barista Trainning
ChangKham Cafe'
01.2017 - 12.2021
- Served customers quickly and efficiently and created strategies to prevent delays.
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
- Provided ongoing coaching and support to team members, helping them reach their full potential while fostering a culture of continuous learning and development.
- Maintained accurate inventory counts to meet customer demands and sustain operations.
Education
High School Diploma -
Santipab High School
Luang Prabang, Laos06.2015
Skills
- Reservation customer
- Front Desk Operations
- Property Maintenance
- Complaint Handling
- Checking Rooms
- Helping Customer quickly
Playing Guitar
I like playing the Musical and Instrument , and helping my wife to take care of my little son.
Timeline
Anthong Hotel
Reception At A Hotel
02.2021 - Current
Barista Manager
Barista Trainning
01.2017 - 12.2021
High School Diploma -
Santipab High School