Mya Stephens
Shreveport
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
4
4
years of professional experience
Work History
Cashier/Restaurant Hostess
Catfish Village
Waskom
07.2020 - 11.2024
- Performed opening and closing procedures including counting cash drawers and preparing deposits.
- Followed company security procedures for handling large sums of money.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers promptly and responded to questions.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered phone calls to assist customers with questions and orders.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Stocked shelves with merchandise when needed.
Education
New Orleans Military & Maritime Academy
New Orleans, LA05-2018
Skills
- Cash handling
- Point of sale
- Customer service
- Cash drawer management
- Transaction processing
- Product knowledge
- Stock replenishment
- Active listening
- Attention to detail
- Time management
- Returns processing
- POS system operations
- Cleaning and sanitizing
- Basic math
Timeline
Cashier/Restaurant Hostess
Catfish Village
07.2020 - 11.2024
New Orleans Military & Maritime Academy
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