Bridget Bartholomew
New Orleans,LA
Summary
Reliable and motivated professional with a strong background in customer service and hands-on work experience in fast-paced environments. Committed to delivering quality service, maintaining a positive attitude, and supporting team success. Skilled in communication, problem-solving, and following procedures to ensure tasks are completed accurately and efficiently. Always eager to learn, dependable under pressure, and dedicated to creating a welcoming and helpful experience for clients.
Overview
3
3
years of professional experience
Work History
Building Service Worker
NOLA Public Library
07.2022 - Current
- Sweeping, dusting, and cleaning of library facilities, including countertops and shelves.
- Maintenance of both hard-surfaced and carpeted flooring.
- Emptying trash containers and ensuring proper disposal of waste.
- Cleaning and stocking of public and staff restrooms.
- Cleaning of staff kitchens, including sinks, stoves, refrigerators, microwaves, and tables.
- Vacuuming the entire building.
- Cleaning of glass doors and windows.
- Mopping tiled areas.
- Loading and unloading of supplies, materials, and equipment.
- Operation of vacuum cleaners and related cleaning equipment.
- Performing other tasks of a similar nature as assigned.
- Identifying and reporting problems related to the library to a supervisor and recommending solutions.
Concessions Manager
Sedexo Live
07.2023 - 12.2024
- Supervising, training, and motivating concession staff.
- Scheduling staff and ensuring proper coverage for events.
- • Providing ongoing coaching and development opportunities.
- • Ensuring staff adhere to company policies and procedures, including responsible alcohol service if applicable.
- • Managing employee performance and addressing any issues.
- Operational Management
- • Ensuring high standards of food quality, presentation, and safety.
- • Maintaining inventory levels, ordering supplies, and managing stock rotation.
- • Setting up and stocking concession stands for events.
- • Overseeing the preparation and display of food items.
- • Managing cash handling and reconciliation procedures.
- • Ensuring compliance with health and safety regulations.
- • Troubleshooting operational issues and equipment malfunctions.
- • Maintaining cleanliness and sanitation of concession stands.
- Customer Service
- • Ensuring a positive customer experience.
- • Addressing customer inquiries and resolving complaints.
- • Maintaining a professional and friendly demeanor.
- • May be required to fill in for other staff positions as needed.
- • May be involved in setting up and breaking down concession stands.
- • Ensuring compliance with all relevant regulations.
Timeline
Concessions Manager
Sedexo Live
07.2023 - 12.2024
Building Service Worker
NOLA Public Library
07.2022 - Current
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