Naja Turner
Baton Rouge,LA
Summary
Dedicated receptionist with a strong commitment to providing exceptional customer service and administrative support. Skilled in data entry, database management, and scheduling for efficient operations. Known for being personable, energetic, and always striving for excellence in all tasks.
Overview
7
7
years of professional experience
Work History
Receptionist
V&V Roofing
04.2024 - 01.2025
- Confirmed appointments, communicated with clients, and updated client records.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Organized, maintained and updated information in computer databases.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Sorted, received, and distributed mail correspondence between departments and personnel.
Receptionist/Office Assistant
AZZ Galvanizing
11.2022 - 01.2024
- Answering phones
- Filing papers
- Sending bills
- Taking payments
- Elevated office efficiency by streamlining file management and billing processes, enhancing customer payment experience.
Receptionist
Iberville Utilities
06.2018 - 08.2020
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Prepared, compiled, and filed documents as well as reports presented to various parties.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Receptionist
Iberville Clerk of Court
09.2017 - 05.2018
- Answered and directed incoming calls using multi-line telephone system.
- Directed clients to appropriate personnel to address concerns, resolve complaints or answer account-related questions.
- Greeted visitors, assessed needs and directed to appropriate personnel.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Sorted incoming mail and directed to correct personnel each day.
Education
High School Diploma -
Plaquemine High School
Plaquemine, LA05.2018
Skills
- Scheduling
- Sorting mail
- Time management
- Customer service
- Data confidentiality
- Scheduling appointments
- Filing and sorting
- Multitasking and organization
- Call routing
- Phone etiquette
Timeline
Receptionist
V&V Roofing
04.2024 - 01.2025
Receptionist/Office Assistant
AZZ Galvanizing
11.2022 - 01.2024
Receptionist
Iberville Utilities
06.2018 - 08.2020
Receptionist
Iberville Clerk of Court
09.2017 - 05.2018
High School Diploma -
Plaquemine High School
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