nakita sanders
West Monroe
Summary
Proven track record of success and strong drive to excel. Determined to leverage skills and experience to secure a higher position within the company. Consistently achieved and exceeded targets, demonstrating ability to deliver exceptional results. Capitalizing on strong work ethic, adaptability, and dedication, confident in capacity to contribute significantly to company's growth and success. Seeking opportunity to further develop talents and make lasting impact in more senior role within organization.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Carhop
Sonic
12.2023 - 03.2025
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Handled cash transactions accurately, ensuring proper change was given to customers.
- Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
- Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
Machine Operator
Shutterfly Inc
03.2021 - 09.2023
- Operate smart stacker-cutting book sizes
- Manual operate Gp2 machine and sticker smasher -making the book covers & putting books together
- Troubleshooting and Microsoft knowledge
Customer Service Manager (CSM)
Walmart
07.2018 - 09.2020
- Excelled in offering superior service while executing money-handling tasks with precision.
- Processed customer payments efficiently.
- Managing front end operations.
- Completed item return transactions accurately.
Education
High school or equivalent -
Skills
- Customer service
- Management
- Merchandising
- Accounting
- Front Desk
- Retail Management
- Sales
- Packaging
- Sales management
- Machining
- Manufacturing
- Assembly
- Leadership
- Microsoft Excel
- Warehouse Experience
- Cash handling
- Supervising experience
- Cash register
- Retail sales
- Computer skills
- Data entry
- Microsoft Outlook
- Microsoft Office
- Microsoft Word
- Cash management
- Restaurant experience
- Hospitality
- Windows
Certification
- Driver's License, 04/01/23, 05/31/31
- ASE Automobile Service Consultant
- Customer Service Certification
Personal Information
Work Permit: Authorized to work in the US for any employer
Assessments
- Customer service, Proficient, 05/01/20, Identifying and resolving common customer issues
- Forklift safety, Proficient, 09/01/20, Best practices and safety hazards in forklift operation
Timeline
Carhop
Sonic
12.2023 - 03.2025
Machine Operator
Shutterfly Inc
03.2021 - 09.2023
Customer Service Manager (CSM)
Walmart
07.2018 - 09.2020
High school or equivalent -
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