JULIE ISAAC
Gretna
Summary
I am a motivated and committed individual seeking an Entry-Level Sterile Processing Technician role. I have experience working in a patient service role, documenting patients' medical histories, verifying patients' insurance coverage, and helping with day-to-day operations at a health care facility. Currently, I am continuing my education to become a Certified Surgical Technologist/Sterile Processing Tech. I believe that my commitment to preventing infections, ensuring patients are safe from harm, maintaining quality control, and complying with all sterilization guidelines will make me a great addition to your team.
Overview
1
1
Language
3
3
Certifications
9
9
years of professional experience
Work History
Customer Service Representative
GC Services
12.2022 - Current
- Maintain all documentation and records accurately when handling large volumes of work.
- Follow all procedures, quality controls, and regulations to maintain compliance and meet customers' needs.
- Utilize attention to detail, organization, and good communication skills to complete tasks.
Patient Access Representative
Ochsner Health
01.2021 - 12.2022
- Verify patients', their family members', or other responsible parties' identification, demographic data, financial status, benefits and/or eligibility information, insurance coverage, etc., to be as accurate as possible.
- Work within a health-care setting adhering to confidentiality and patient safety policies.
- Coordinate admissions, discharges, and documentation process related to patient access.
Patient service representative
Triwest Healthcare Alliance
05.2017 - 06.2020
- Maintain accurate electronic medical records and documents.
- Handle detailed patient information while meeting productivity and quality expectations.
- Demonstrate excellent organizational skills and attention to detail.
Education
Sterile Processing Technician Diploma Program -
Herzing University
Associate Degree - Surgical Technology
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Southeastern Louisiana University
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John Ehret High School
Skills
- Infection prevention/patient safety
- Sterilization & decontamination principles
- Instrument identification & handling
- Quality assurance & documentation
Certification
CPR / Basic Life Support (BLS)
Timeline
Customer Service Representative
GC Services
12.2022 - Current
Patient Access Representative
Ochsner Health
01.2021 - 12.2022
Patient service representative
Triwest Healthcare Alliance
05.2017 - 06.2020
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John Ehret High School
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Southeastern Louisiana University
Associate Degree - Surgical Technology
Sterile Processing Technician Diploma Program -
Herzing University