NAOMIE ROBIN
Lafayette
Overview
1
1
year of professional experience
Work History
OFFICE MANGER/Dispatcher Coordinator
GENE ROBIN TOWING
Lafayette
10.2024 - Current
- Managed office communications and ensured smooth daily operations.
- Maintained accurate records of invoices and financial transactions.
- Assisted in organizing towing service requests and dispatching vehicles.
- Handled customer inquiries and resolved issues with professionalism.
- Collaborated with team members to improve workflow processes regularly.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Coded and entered daily invoices with in-house accounting software.
- Managed, scheduled and coordinated office functions and activities for employees.
Education
GED -
ACADIANA HIGH SCHOOL
Lafayette, LASkills
- Customer service
- Time management
- Workflow improvement
- Dispatch coordination
- Office management
- Financial record keeping
- Attention to detail
- Data entry accuracy
- Training and coaching
- Scheduling
- Team bonding
- Scheduling coordination
- Organizational skills
- Clear oral/written communication
- Technical support
- Workforce management
- Office management software
- Customer relations
References
References available upon request.
Timeline
OFFICE MANGER/Dispatcher Coordinator
GENE ROBIN TOWING
10.2024 - Current
GED -
ACADIANA HIGH SCHOOL