Narkima Bernard
Laplace
Summary
Accomplished Medical Assistant with a proven track record at University Medical Center, enhancing clinic efficiency and patient satisfaction. Skilled in vital signs monitoring and compassionate care, demonstrated through direct patient interactions and support to healthcare teams. Excelled in HIPAA-compliant documentation and infection control, significantly contributing to optimal patient care delivery.
Overview
13
13
years of professional experience
Work History
Medical Assistant
University Medical Center, UMC
02.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
Certified Clinical Hemodialysis Technician
DaVita
12.2021 - 10.2023
- Minimized complications related to vascular access sites by performing proper cannulation techniques using both needles and catheters according to established protocols.
- Reduced the risk of infections by adhering to strict infection control protocols during all procedures.
- Demonstrated excellent teamwork skills while assisting other technicians during busy shifts for optimal patient care delivery.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
Mental Health Technician
Oceans Behavioral Hospital
12.2020 - 02.2021
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Provided crisis intervention and de-escalation techniques for patients experiencing emotional distress or exhibiting aggressive behaviors.
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
Patient Care Technician
University Medical Center, UMC
04.2012 - 12.2020
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in training new Patient Care Technicians, sharing knowledge and best practices to ensure consistency in care delivery.
Education
Associate of Science - Practical Nursing
Healthcare Training Institue
Kenner, La03-2025
No Degree - Medical Assistant
Gretna Career College
New Orleans, LA02-2009
No Degree - Nursing Assistant
Sydney N. Collier Vocational School
New Orleans, LA07-2003
High School Diploma -
John F Kennedy Senior High School
New Orleans, LA05-1999
Skills
- Direct patient care
- Vital signs monitoring
- HIPAA compliance
- Compassionate care
- Patient care
- Vital signs
- Infection control
- Family communication
- Documenting intake
Timeline
Medical Assistant
University Medical Center, UMC
02.2023 - Current
Certified Clinical Hemodialysis Technician
DaVita
12.2021 - 10.2023
Mental Health Technician
Oceans Behavioral Hospital
12.2020 - 02.2021
Patient Care Technician
University Medical Center, UMC
04.2012 - 12.2020
Associate of Science - Practical Nursing
Healthcare Training Institue
No Degree - Medical Assistant
Gretna Career College
No Degree - Nursing Assistant
Sydney N. Collier Vocational School
High School Diploma -
John F Kennedy Senior High School
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