Took and followed detailed directions from supervisor.
Contributed to a positive campus atmosphere through exceptional customer service, assisting students with inquiries and concerns.
Managed front desk duties effectively, handling incoming calls and walk-in inquiries professionally.
To-Go Server / Hostess
The Crawfish Hole
09.2023 - 08.2024
Demonstrated excellent communication skills when interacting with customers over the phone or in-person, resulting in positive feedback and repeat business.
Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Expedited food preparation for timely pick-up, ensuring top-notch service for all guests.
Served as a reliable team player by covering shifts when necessary to maintain optimal staffing levels during busy periods.
Handled cash transactions accurately, contributing to a well-balanced till at shift''s end.
Washed hands regularly throughout shift to comply with safety and sanitation protocol.
Enhanced customer satisfaction by providing efficient and accurate order processing.
Maintained clean, sanitary work station by removing trash, sweeping floors and wiping down countertops.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Answered customer questions about hours, seating, and menu information.