Natalie Albert
SLIDELL
Summary
Results driven leader with extensive experience in business development, financial planning, sales, and service. Proven ability to mentor, coach, and motivate teams to exceed goals and deliver exceptional client experiences. Known for strengthening operations, building strategic relationships, and driving revenue growth.
Overview
22
22
years of professional experience
1
1
Certificate
Work History
Relationship Banker Team Lead
Regions Bank
08.2016 - Current
- Open new accounts
- Process loan applications
- Conduct daily sales calls to new and existing clients
- Identify cross-sell opportunities for loans & investments
- Research client inquiries and provided solutions
- Communicate with underwriters for loan closings
- Open Time Deposit accounts
- Identify At Work opportunities with businesses
- Work closely with branch manager to meet production deadlines
- Assist with new hire interviewing & onboarding
Branch Service Leader
Regions Bank
03.2004 - 08.2016
- Coaching and development of branch team
- Mentor/train new hires
- Prepare weekly schedules for branch team
- Attend monthly operational meetings
- General Ledger accounts reconcilement
- Decision overdraft report
- Approve/Override transactions
- Assist customers with daily banking needs
- Assist clients with overall banking and loan payments
- Process night deposit bags
- Mentor vault teller
- Oversee the ordering and shipping of money for the office
- Conduct monthly security and compliance meetings with entire team
- Maintained branch supplies
- Research teller outages
- Audit branch files and records to ensure compliance and operational soundness
- Ensure that clients/customers and vendors receive outstanding customer service
Education
Associates of Arts Degree -
Florida Atlantic University
Davie, Florida08.2014
Associates of Science - Criminal Justice
Florida Atlantic University
Davie, Florida05.2015
Skills
- Team Leadership
- Business development
- Coaching & Mentoring
- Manage staffing & scheduling
- Audit compliance
- Operational Soundness
Certification
- Life Insurance
- Leadership Academy
- Notary Public
Timeline
Relationship Banker Team Lead
Regions Bank
08.2016 - Current
Branch Service Leader
Regions Bank
03.2004 - 08.2016
Associates of Science - Criminal Justice
Florida Atlantic University
Associates of Arts Degree -
Florida Atlantic University