NATALIE BLACKWELL
Crowley
Summary
Dedicated and dependable professional with experience in customer service, food service, team leadership, and daily business operations. Proven ability to thrive in fast-paced environments while providing excellent customer service, managing team responsibilities, and maintaining efficient store operations. Strong background in cash handling, closing procedures, problem-solving, and multitasking. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
Work History
Shift Supervisor
Starbucks
Crowley
05.2023 - Current
- Supervise daily store operations in a fast-paced, high-volume environment
- Lead team members during shifts to ensure efficient workflow and strong customer service
- Manage cash handling, register balancing, and end-of-shift procedures
- Assist with training and coaching new employees on store standards and customer service expectations
- Resolve customer concerns professionally and efficiently
- Manage inventory levels and restocked supplies to ensure availability.
- Communicate clearly with employees regarding job duties, expectations, and policies.
Closing Manager
Beaucoup Blends
Iota
04.2020 - 08.2022
- Managed closing operations to ensure timely completion of daily tasks.
- Coordinated team activities to maintain a smooth workflow during shifts.
- Implemented inventory checks to verify product availability and accuracy.
- Maintained consistent daily operations by establishing procedures and monitoring team performance.
- Communicated with management regarding staff performance and operational needs.
Cashier
PJ’s Grill
Crowley
09.2019 - 09.2021
- Operated cash register and processed customer transactions efficiently.
- Maintained cleanliness and organization of the front counter area.
- Assisted customers with menu inquiries and food recommendations.
- Prepared ingredients and meals according to restaurant recipes and standards
- Followed food safety guidelines to ensure safe food handling practices
- Maintained cleanliness and organization of kitchen workstations and equipment
Education
Bachelor's degree - Criminal Justice
Northwestern State University of Louisiana
Natchitoches, LA 08.2024 - 04.2026
Iota High School
Iota, LASkills
- Customer service
- Team leadership
- Conflict resolution
- Inventory management
- Effective communication
- Time management
- Problem solving
- Safety awareness
- Workplace safety
- Cash handling
- Sales monitoring
- Continuous improvement
- Staff motivation
- Team supervision
- Quality control assurance
- Strategic thinking
- Goal setting and tracking
Timeline
Bachelor's degree - Criminal Justice
Northwestern State University of Louisiana
08.2024 - 04.2026
Shift Supervisor
Starbucks
05.2023 - Current
Closing Manager
Beaucoup Blends
04.2020 - 08.2022
Cashier
PJ’s Grill
09.2019 - 09.2021
Iota High School